Elementor users - please update WPML to the latest version to maintain compatibility. More details here - https://wpml.org/changelog/2024/12/wpml-4-6-15-critical-update-for-elementor-sites/
Thanks Itamar. That worked for most of of the widgets in the footer. It didn't work for the widget including Home, Articles, Privacy Policy and Refund Policy.
I added this widget to string translation and translated it, but yet it appears in English on the front end.
Another issue I encountered - I tried to add a page in an additional language (Portuguese). However, once I added Portuguese, the Spanish translation disappeared from the language selection (the flags).
Another issue I encountered - I tried to add a page in an additional language (Portuguese). However, once I added Portuguese, the Spanish translation disappeared from the language selection (the flags).
Please tell me the steps to replicate this problem?
In other words, what steps did you take that caused this problem?
I must add that I'm somewhat confused because currently, it looks like you deactivated the Portuguese (Brazil) language. I can see it in WPML -> Languages -> Site Languages. Please see the attached screenshot. Please explain what happened.
Hi Itamar,
I removed the Portuguese because when I added it the Spanish wouldn't display in the language selection drop down.
Basically, I went to Languages --> Add/Remove Languages, I then selected Portuguese as an additional language (so I had three languages selected - English, Spanish, Portuguese). I added a page in Portuguese. After saving, only English and Portuguese were shown in the language switcher on the front end.
This sounds weird. I'm unsure why such a problem would occur.
Do you have a staging site (a copy of your site on the same server) where I can enable the Portuguese language to see this problem and investigate this issue?
(I don't want to do anything on your live site if something goes wrong and breaks the site.)
Please share the access details with me if you have a staging site. I'm enabling a private message for the following reply.
I can take a copy of your site and check this issue on another server.
If you need further help with this, please share the access details to your site with me and allow me to take a copy of your site. I must install a plugin like Duplicator or All In One Migration for this. Please let me know if you agree.
I'm enabling a private message for the following reply. Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ **IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--
