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Supporter timezone: Asia/Karachi (GMT+05:00)
Tagged: Documentation request, Not WPML issue
This topic contains 8 replies, has 0 voices.
Last updated by Waqas Bin Hasan 2 days, 9 hours ago.
Assisted by: Waqas Bin Hasan.
Author | Posts |
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July 23, 2025 at 2:40 pm #17264443 | |
bergmans23 |
Background of the issue: Symptoms: Questions: |
July 25, 2025 at 12:24 pm #17271012 | |
Waqas Bin Hasan WPML Supporter since 05/2014
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hi, Thank you for contacting the support. You can set custom fields' translation preference to "Copy once" or "Translate", so then these aren't synced based on default language, but, are available for translation. Please see https://wpml.org/documentation/getting-started-guide/translating-custom-fields/ for details. After setting field preference, please try these steps: - Open the content having that field in default language for editing. Regards. |
July 27, 2025 at 7:03 pm #17273408 | |
bergmans23 |
Hi Waqas, Thanks! But shouldn't WPML normally have to take care of linking to the right language version of a target page for me? I'd rather only insert the url for the primary language page and let WPML take care of choosing the right language version, when clicked. Why doesn't that function as the tool tip advertises? Thanks! |
July 28, 2025 at 7:18 am #17273842 | |
Waqas Bin Hasan WPML Supporter since 05/2014
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Yes of course internal links should be taken care by WPML. However, as per my understanding this depends on how the field or widget being registered by the theme or plugin (which is responsible for bringing this functionality into the site). However, I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated. Your next answer will be private, to share this information safely. Also provide detailed steps to reproduce the issue and links to pages in the admin and on the frontend. IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also. See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security. P.S.: If you don't see the section for providing access information, do not write in the message box or the information may appear as public. |
July 28, 2025 at 2:13 pm #17275706 | |
Waqas Bin Hasan WPML Supporter since 05/2014
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Thank you for the access, I was able to login and check for the said problem. In fact, there's no problem, because you're using WordPress editor for translating hidden link. So in this case, WPML does nothing and you've to translate all the content on your own. However you need this field to set to "Copy once" in WPML -> Settings -> Custom Fields Translation, so you can edit the field value in the translation and add the desired translated link. Otherwise, if you keep it as "Copy", then upon saving, it 'll be synced with default language and you'll always have the default language link. |
July 31, 2025 at 7:53 am #17283993 | |
bergmans23 |
Hi Waqas, |
July 31, 2025 at 9:04 am #17284379 | |
Waqas Bin Hasan WPML Supporter since 05/2014
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Thank you for the updates. Why you can not change the field setting? Do you see a lock there? Just click that lock to enable the editing for the field and set as prescribed (remember to click Save after changing the setting). The lock primarily refers to the existing configuration by wpml-config.xml file. This is used by the plugins/themes to provide a base/default setting for the fields, post types and etc. Unlocking it allows you to override it as desired. |
July 31, 2025 at 10:18 am #17284647 | |
bergmans23 |
Hi Wasaq, Yep, i saw that lock. |
July 31, 2025 at 1:42 pm #17285240 | |
Waqas Bin Hasan WPML Supporter since 05/2014
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Thank you for the updates. To change one particular field (or fields) to different settings, you'll need to set the field group to "Expert mode". Although when you switch the field group to expert mode, all the field settings should remain intact, but I'll recommend to try the following steps: - Please take full backup of your website and database beforehand. It is highly advised to try this on a staging/dev site first, so your live website isn't compromised. |