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Tagged: Compatibility
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Last updated by Itamar 6 days, 22 hours ago.
Assisted by: Itamar.
Author | Posts |
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March 31, 2025 at 7:30 am #16877627 | |
pietro-giaocmoA |
Background of the issue: Symptoms: Questions: You can check if some attachments can be duplicated to translated content: (what do you intend by "attachments" ?) 1- Translate existing media in all languages (please clarify: duplicate) Media Translation Documentation |
March 31, 2025 at 8:31 am #16878007 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00) |
Hi, Before we proceed, I want to stress the following point: This might be an issue with syncing the media files to FileBird folders. The setting is in Settings -> FileBird. You can read about it in the guide here. hidden link Please see the attached screenshot. Does this help to sync the deleted media files between the FileBird folders? If not, please proceed with the following. Can you please help us replicate this problem with the Filebird Pro plugin? We need to replicate this issue on a fresh WordPress installation. Then, I'll be able to escalate it to our compatibility team. For this, I created a test website with a clean WordPress install. You can access it through this link: hidden link With this link, you'll be directly logged in. Could you please install the Filebierd Pro plugin and see if the issue is replicable on a clean WordPress installation? I've configured WPML to have Italian as the default language and English and German as the second language. Please also ensure you install the latest version of the plugin. Please let us know when everything is finished, and you can replicate the problem. Important! Do not import your site to the test site. We must replicate the problem on a fresh, clean WordPress installation. Thanks, |
March 31, 2025 at 9:57 am #16878384 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00) |
Hi, I have further findings. The FileBird plugin's Sync WPML option has moved to FileBird -> Tools. Please see the attached screenshot. hidden link With the free plugin, I could replicate the problem of deleting images from one language and not deleting them from the other languages. I'm checking further and will update you here. I appreciate your patience. |
April 1, 2025 at 2:00 pm #16883367 | |
Itamar Supporter
Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00) |
Hi, I jumped to conclusions in my previous reply. To make images in the media library of other languages deleted when the original image is deleted, proceed with the following. 1. Go to WPML -> Settings -> Posts and pages synchronization. 2. Select the 'When deleting a post, delete translations as well' option. Please see the attached screenshot. 3. Click the Save button. Now, when an image is deleted from the original language, the same images in other languages will also be deleted. I checked it on my test site, and it worked. Please let me know if that works for you. Regards, |