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This topic contains 7 replies, has 0 voices.

Last updated by Bigul 6 days, 6 hours ago.

Assisted by: Bigul.

Author Posts
February 14, 2025 at 2:33 am #16704876

ericM-36

Background of the issue:
I am trying to manage my WordPress admin portal, but since installing WPML, it has become very slow. Each page takes more than 30 seconds to load, and the themes page is inaccessible. You can see the issue at hidden link.

Symptoms:
The WordPress admin portal is very slow, with each page taking more than 30 seconds to load. The themes page is inaccessible.

Questions:
Why is the WordPress admin portal slow after installing WPML?
How can I fix the issue of the themes page being inaccessible?

February 14, 2025 at 8:38 am #16705285

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

We hope you are using the latest version of WPML(4.7 series). Which hosting service you are currently using? Please share more details about your hosting plan.

To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/

Also, please share with us the WordPress debug.log(not WPML debug information) to collect more details on this. Refer to the following pages for instructions

https://wpml.org/documentation/support/debugging-wpml/

https://wordpress.org/documentation/article/debugging-in-wordpress/

To enable the WordPress Debug log, open your wp-config.php file of site root and look for define('WP_DEBUG', false);. Change it to:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

In this case, the errors will be saved to a debug.log log file inside the */wp-content/* directory. Please do the steps to reproduce the bug and check if you are getting any errors or warnings related to WPML in the log file.

If you can paste your debug.log to http://pastebin.com/index.php and provide me with that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).

--
Thanks!

Bigul

February 14, 2025 at 3:11 pm #16707012

ericM-36

Hi Bigul,

Here are the debug information. Password is your name.

WMPL Debug:
https://pastebin.com/ZL4YgdbM

Debug Log:
https://pastebin.com/UrnTn0px

Kind regards,
Eric

February 14, 2025 at 5:37 pm #16707679

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hi Eric,

Thank you for the updates. But both Paste Bin links are asking for the password. So please check it.

I have a request. Please upgrade the following configurations for the better performance of the site. It may help.

1) Increase *WP Memory Limit* to *256*(the minimum required memory limit for WPML is *128*). Please check the following links for more details

https://wpml.org/home/minimum-requirements/

https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php

2) Increase the *MaxInputVars* of PHP settings to *10000*. Please check the following article for more details or contact your system admin/hosting provider for this purpose.

hidden link

--
Thanks!

Bigul

February 16, 2025 at 3:51 pm #16710951

ericM-36

Hello Bigul,

As stated, password is your Name - "Bigul"

I have applied both your recommendations. However, still crippling slow on admin page with occasional error message. Also, I notice my site pages in general are also noticeably slower with WPML active, even when logged out of admin area.

Couple of errors in console:

Source map error: request failed with status 404
Resource URL: hidden link
Source Map URL: dashboard.bundle.js.map

Uncaught (in promise) TypeError: NetworkError when attempting to fetch resource.
j hidden link
(Async: promise callback)
c hidden link
t hidden link
c hidden link
_invoke hidden link
_ hidden link
n hidden link
s hidden link
(Async: promise callback)
n hidden link
s hidden link
exports hidden link
exports hidden link
startRunner hidden link
x hidden link
c hidden link
r hidden link
z hidden link
c hidden link
yt hidden link
as hidden link
vl hidden link
unstable_runWithPriority hidden link
Wa hidden link
hl hidden link
Zs hidden link
qs hidden link
Al hidden link
Wl hidden link
tl hidden link
Wl hidden link
render hidden link
Et hidden link
t hidden link
c hidden link
_invoke hidden link
_ hidden link
n hidden link
s hidden link
exports hidden link
exports hidden link
Ae hidden link
1274 hidden link
(Async: EventListener.handleEvent)
1274 hidden link
s hidden link
n hidden link
<anonymous> hidden link
<anonymous> hidden link

Kind regards,
Eric

February 16, 2025 at 5:04 pm #16711095

ericM-36

Update:

Memory change made things worse it seems. Now getting timeout occured errors

Screenshot 2025-02-16 120439.png
February 16, 2025 at 6:48 pm #16711202

ericM-36

One more console error:

Source map error: request failed with status 404
Resource URL: hidden link
Source Map URL: language-switchers-settings.min.js.map

February 17, 2025 at 8:10 am #16712041

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hi Eric,

Thank you for the feedback. Which hosting service you are currently using? Please share more details about your current hosting plan.

On which backend pages are you experiencing the most performance slowdown? Are you facing similar issues on any frontend pages?

Also, please check if you are getting any errors related to WPML in the server error log while having this bug. May you need your hosting team's support to access the server error log file.

--
Thanks!

Bigul