Background of the issue:
I have a production site (www.dermalsense.com) and a staging site (hihwoeu4ms-staging.onrocket.site) with WPML installed on both and registered. I want to assign my prepaid credits to both sites.
Symptoms:
I cannot find the option to assign credits to both sites. The site listed in my account page is an old staging site (hidden link), and only hidden link is listed under /account/sites.
Questions:
How can I remove the old staging site from my account?
How can I add the new production and staging sites to my account to assign credits?
While one of my teammates handles your ticket, I will provide you with the initial debugging steps.
You can connect all your registered sites, including sub-sites in the same multisite setup and copies of your original site, to share packages of automatic translation credits. Additionally, you can simplify your invoices using a single pay-as-you-go account. Connected sites will also share translation memory and the glossary.
First, let's register each of your sites:
1. Go to Plugins → Add New and click on the Commercial tab. Then click on Unregister WPML from this site.
2. Once the page loads, click on Register WPML. A message will prompt you to enter the site key. Click on Get a key for this site.
3. In your WPML account, complete the site key wizard and set it as a Production site.
4. Finally, copy your new key and paste it into the Commercial tab. Once done, you can delete your old site key in your WPML account.
