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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 1 year ago.

Assisted by: Long Nguyen.

Author Posts
April 8, 2023 at 12:42 am #13429669

abdalla-khaled-ahmed-mohamedB

So I was checking my WordPress dashboard for posts in English language, and I was surprised to see a lot of posts has different taxonomy language.

The taxonomy itself is correct, and is displayed in the frontend correctly, but why is it like this in the backend? All taxonomies here are supposed to be English.

WPML ERROR.jpeg
April 10, 2023 at 4:42 am #13435767

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi there,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

Please try to follow some troubleshooting steps below and see if it helps:

1. Enable a minimal environment:
- Deactivate all non-WPML plugins
- Switch to a standard theme of WordPress

2. Go to WPML > Support > Troubleshooting > Click on some buttons:
- [Post type] Synchronize posts taxonomies
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Fix WPML tables collation
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
- Fix terms count
- Fix post type assignment for translations

❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: 
https://wordpress.org/plugins/duplicator/

Look forward to your reply.
Thanks

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