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This topic contains 1 reply, has 2 voices.

Last updated by Alejandro 1 year, 8 months ago.

Author Posts
August 8, 2023 at 10:56 am #14168665

rolandT-8

Tell us what you are trying to do? Translate

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site? hidden link

August 8, 2023 at 4:26 pm #14171205

Alejandro
WPML Supporter since 02/2018

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hello!

1) WPML needs a minimum of 128MB of memory to work correctly and it seems you are not meeting this requirement.

Kindly add this code into your wp-config.php file, right after the database information:

 

define ('WP_MEMORY_LIMIT', '256M');
define ('WP_MAX_MEMORY_LIMIT', '256M');

2) Can you give us more details on the problem? when are you getting this issue (when loading a page, when doing something specific?), where are you seeing the problem (in the front-end or the back-end?)

All the extra info you can give us will help us speed things up and solve the problem faster

3) Could you please check if there are any warnings or errors in the debug.log: https://wpml.org/documentation/support/debugging-wpml/

Try to recreate the issue (maybe deactivate and reactivate WPML) after adding the code from the link to your wp-config.php file, and then go to the "wp-content" folder in your WordPress installation.

If there were any issues on the site, a file called "debug.log" will appear. If you find it, please upload it to your preferred storage platform (Google Drive, Dropbox, etc.) and share the link to me in your reply (make sure it's shared with the right permissions so I can access its content).

We'll take a look at the file and determine the next steps.

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