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WordPress 6.7 has introduced a new issue that impact translations, please update WooCommerce and WPML to the latest versions before you report issues. More about this here - https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/
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Supporter timezone: Europe/Bucharest (GMT+02:00)

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This topic contains 3 replies, has 0 voices.

Last updated by Mihai Apetrei 1 day, 21 hours ago.

Assisted by: Mihai Apetrei.

Author Posts
November 28, 2024 at 10:28 pm #16457063

kevinG-53

Background of the issue:
I want to translate content from English to French on my site hidden link using WPML.

Symptoms:
I am unable to translate because I need to add more credit, but adding credit is not working.

Questions:
How can I add more credit to WPML?
Why is the translation not working after adding credit?

November 29, 2024 at 8:04 pm #16461051

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Can you please try to use the "Nevermind" (second) option, then go to WPML > Translation Management > Tools > and from there, you can activate the "pay as you go" subscription.

If you want, you can also buy prepaid credits.

Both options are explained here
https://wpml.org/account/buy-credits-for-automatic-translation/

If you prefer to buy prepaid credits and you still have issues assigning them, please let me know, and I can assign them for you to the exact site you mentioned.

Related documentation:
https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/

Please let me know how things go.

Mihai Apetrei

November 29, 2024 at 10:20 pm #16461197

kevinG-53

Hello, I add new site example "hidden link" and pay new credits. also is create new Key, when is register the site, I add the new key, but display an error "Unable to register: Site key not matching"

November 30, 2024 at 8:48 pm #16462301

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there and welcome back.

"Site key not matching" is a different error and issue than the one that we were discussing above.

Can you please share a real example of a specific domain?

There's multiple reasons that might happen and if I know an exact example, I can take a deeper look.

If you want, you can also add the credentials for that site in the private fields I am enabling below.