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Last updated by Marcel 3 months, 2 weeks ago.
Assisted by: Marcel.
Author | Posts |
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October 15, 2024 at 12:58 pm #16290833 | |
raffaellaM |
Background of the issue: Symptoms: Questions: |
October 15, 2024 at 5:35 pm #16292218 | |
Marcel Supporter
Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+01:00) |
Hi, do you have a staging environment available where I can conduct additional tests? I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you. IMPORTANT Best Regards, |