Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 6 replies, has 2 voices.

Last updated by Carlos Rojas 9 months, 1 week ago.

Assisted by: Carlos Rojas.

Author Posts
March 28, 2024 at 11:24 am

victorM-56

Menu translation - Error in the DB

March 28, 2024 at 12:11 pm
March 28, 2024 at 12:14 pm #15460431

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi there,

I have set your next answer private so you can share the access credentials to the site in a secure way. Also, please confirm you authorize me to create a copy of the site in order to escalate this issue to our 2nd tier of support.

March 28, 2024 at 12:25 pm
March 28, 2024 at 12:37 pm #15460619

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Thank you for your authorization.

Could you create a staging site with a copy of the live site where we can run further tests without affecting the production site?

March 28, 2024 at 1:07 pm #15460761

victorM-56

Staging website with admin : hidden link

March 28, 2024 at 1:12 pm #15460786

victorM-56

Please note that I have another problem, more important (404 error), with wrong product category, here : https://wpml.org/forums/topic/product-category-url-slug/

Would be great also check, thanks in advance

March 29, 2024 at 10:49 am #15463897

victorM-56

Hello,
Any news about problems ?

I listed 3 main problems :
- Error red warning (screenshot in this topic)
- Impossible to edit english menu because not visible :https://wpml.org/forums/topic/translate-menu-is-not-visible/
- Category product 404 error when I put "Boutique" at the base : https://wpml.org/forums/topic/product-category-url-slug/

Can you check all problems on my staging website I gave you in this topic ?

The problem with 404 error is most urgent.

Thanks in advance,

Victor

April 2, 2024 at 9:58 am #15471940

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi Victor,

When I visit the link you shared to access the staging site I get this error message:
"Une erreur critique est survenue sur ce site. Veuillez consulter la boite de réception de l’e-mail d’administration de votre site pour plus d’informations.

En apprendre plus sur le débogage de WordPress."

I have set your next message private again so you can share the access credentials to the staging site.