Hi, we are facing an issue with sitepress-multilingual-cms. When we check the query monitor, we see it takes a lot of time to load the components and the website runs, unfortunately really slow
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
1) Thanks for the access details. I ran a speed test with and without WPML. (Kindly check the attached screenshot)
The difference between the two is 8 seconds, which is acceptable because WPML is an extensive plugin with many queries to run depending on the size of your site.
Please let me know if you face the issue triggered by specific actions, for example, updating pages/products.
2) Please check "Autoloaded" data from the wp_options table, as some big autoloaded keys might create performance issues. Use a query like the following (size will be in KB).
SELECT option_id, option_name, sum(char_length(`option_value`))/1024 as size FROM `wp_options` WHERE `autoload` = 'yes' GROUP BY option_id ORDER BY size DESC
Please note that you need to change the database prefix (wp_) in the query to your database prefix.
sorry for the question but where should I check "Autoloaded" data from wp_options table?
I have never checked the wp_options table. Could this be a cause of the site's slowdown problem?
I checked the wp_options.
What I see is that we have 4.448 autoloader options with 19,5 MiB.
Autoloaded yes: 3548769 bytes
Autoladed no: 4215548 bytes
Using the query you suggested here are the results (the top 25 of the 2907 records): hidden link
I think this could be one of the main problem why the website takes a long time to load the pages. It looks like sometimes we face a performance bottlenecks. If I check PageSpeed Insight or GtMetrix the misured values are good but the website sometimes takes a lot of time to load a single page (especially in the back end).
1) I can't access the test site, so please check if it's still available.
2) Would you please let me know if any specific steps or actions trigger the issue?
The difference is acceptable when checking with PageSpeed Insight with and without WPML.
Also, when I had access, I didn't face the issue in the dashboard while browsing or editing exciting posts/pages.
Thanks,
Osama
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