This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 12 replies, has 2 voices.
Last updated by Long Nguyen 1 year, 4 months ago.
Assisted by: Long Nguyen.
Author | Posts |
---|---|
November 22, 2022 at 7:38 am #12508769 | |
Mayubonne |
Tell us what you are trying to do? There is an another issue that I've been working for is the custom post list (news) page in my theme doesn't work properly. The list is not showed in each languages but showed in all languages mixed up. My site: I attached the image of the list. Please help me out on this issue. Mayubonne as Mayumi Tachikawa |
November 23, 2022 at 11:12 am #12518621 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi there, Thank you for contacting WPML support, I’d be happy to help you on this issue. Can you please let me know how you add the list to the page and where I can find it on your site? ❌ IMPORTANT: Please backup your database and website before providing us access ❌ If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
Look forward to your reply. Thanks |
November 24, 2022 at 2:09 pm #12527855 | |
Mayubonne |
Hello Long, Thank you very much for your returning. Actually I would like you to check out my site but I have another issue to solve by accessing (wp-admin and FTP) by other supporter at the moment. Please wait for a while. Best regards, |
November 25, 2022 at 10:44 am #12533375 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, I’m waiting for your feedback. Thanks. |
December 1, 2022 at 3:27 pm #12571847 | |
Mayubonne |
Hello Long, I would like to ask the issue above to solve in a private way in order to access (wp-admin and FTP) temporally. I upload images of the list page on my website and the custom page in the admin page. For the list page on my site, please click to check "お知らせ (Japanese), "News (English)" or "Actualités (French)" in menu on the top. Best regards, |
December 2, 2022 at 1:09 am #12575015 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thank you for the feedback. Can you please enable the minimal environment as below to see if it helps? If there is a conflicting plugin with WPML, or the post list/block of code that does not work with WPML, please let me know. Look forward to your reply. Thanks |
December 2, 2022 at 2:09 pm #12579065 | |
Mayubonne |
Hi Long, Thank you for your replying. It seems that there is nothing to conflict with WPML . The file is found in my theme - dp-lemon-cream → inc → scr → custom_post_type.php. It will be grateful if you could check out the file and other files related with the issue in my using theme. Best regards, |
December 5, 2022 at 2:02 am #12587577 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thank you for the feedback. That section looks like a relation posts section. If you are using a custom function to get the related posts by using the WordPress function like get_posts() or WP_Query(), please add "suppress_filters=0" to the arguments. If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ Look forward to your reply. Thanks |
December 6, 2022 at 2:36 am #12595415 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thank you for the feedback. You can try to add the parameter suppress_fiters to the function get_posts() on line 75, for example: $latest = get_posts('numberposts='.$options['number_related_posts'].'&post_type='.$post_type.'&exclude='.$post->ID.'&suppress_filters=0'); Then delete all caches (transient of the related posts) to see how it works. You can use the following plugin to delete the transient or contact your developer to ask to delete it. Look forward to your reply. Thanks |
December 7, 2022 at 11:41 am #12606283 | |
Mayubonne |
Hi Long, Thank you so much for your help. It's finally solved the issue on the first page list by adding the parameter you told me, Would you check out the issued page and tell me how to revise? I've attached the related image. Best regards, |
December 8, 2022 at 10:24 am #12613951 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thank you for the feedback. Those posts (Japanese) display on the English page because those posts are not translated into the English language, and the post type "oshirase" is set to "Use translatable - translations or return to default page when available" in WPML > Settings > Post Types translation. If I set the post type to "Translatable - Show only translated items", the posts in the Japanese language will not display. Can you please confirm it works? Look forward to your reply. Thanks |
December 9, 2022 at 5:02 am #12618917 | |
Mayubonne |
Hi Long, Thank you very very much for your help. Finally Is’s resolved!!! I think I need to revise when the theme update again but it will be OK as I do the same thing again .what you told me. Thank you again, |
December 12, 2022 at 12:51 am #12630575 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Thanks for your feedback. You may consider this thread resolved and can always open a new ticket whenever needed. Regards. |