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Supporter timezone: Europe/Zagreb (GMT+01:00)

This topic contains 2 replies, has 0 voices.

Last updated by walterS-16 1 day, 3 hours ago.

Assisted by: Dražen.

Author Posts
January 10, 2025 at 11:36 am #16581554

walterS-16

Background of the issue:
I am trying to translate our start page using the Avada theme with several containers. I am not using the 'WPML Editor' because I don't like it. Instead, I use the regular 'Wordpress Editor'. The issue can be seen on this page: hidden link.

Symptoms:
I make a translation of this site. Everything is translated. After the update, the translation disappears, and the original German text is back. This happens regularly.

Questions:
How can this bug be solved?

January 10, 2025 at 11:51 am #16581882

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

this is expected if you are mixing the translation methods. If you wish to use manual approach, via WP editor you need to switch to that editor for that page or general. Otherwise, WPML will consider you are using WPML ATE editor for translation.

Image attached.

Further info:

- https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

Regards,
Drazen

step-1-arrow-wp-editor-1.jpg
January 10, 2025 at 12:33 pm #16582046

walterS-16

Thanks!
I certainly did change in the original page to "WP Editor" by ticking the box. (it is then marked in black). However, if I go to the English page (by ticking the edit / pencil), it says above the following:
"Warning: You are about to edit your translation using the standard WordPress editor but your site is configured to use the WPML Translation Editor. Any edits you do here will be lost if you later open it in the WPML Translation Editor. "

So, how can I get back to the WP editor (instead of being forced to use the WPML Editor?

January 10, 2025 at 12:41 pm #16582067

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

edit your default language and you can change back to WPML editor, and then change back to WP editor, but if you have already done this it should work fine. Maybe warning stayed from before, but just in case make sure to confirm default language page is set to WP editor.

Try to add some changes in 2nd language, save, and then re-update the default language, if the content in 2nd language stays, then it means it is configured correctly, if not let me know and share admin access to private fields and I will take a look.

Regards,
Drazen

January 10, 2025 at 2:36 pm #16582424

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello Walter,

sure, I can take a look. I tried but I get next message: LOGIN BLOCKED: 2FA is required to be active on your account. Please contact the site administrator.

Can you please disable it temporarily while we check it out or enable me to login?

Thanks,
Drazen

January 10, 2025 at 2:42 pm #16582433

walterS-16

Hi! Sure, I have deactivated 2FA now. Please try again.

Best regards,
Walter

January 10, 2025 at 2:50 pm #16582444

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

thanks.

I did not check on the homepage since I see you are working on it, I created a new page Test WPML Support, and then duplicated and translated it manually and it seems to work fine, so might be the only issue with your current instance of the homepage.

If it is okay, I suggest duplicating homepage to a new draft in default language, without translations or just copy pasting content to new page, and then do the manual translation workflow and it should work fine. You can then delete old homepage.

Let me know if this helps.

Regards,
Drazen

January 10, 2025 at 3:11 pm #16582473

walterS-16

Hi!

Actually, I was not really working on the webpage, so you could easily check there.

But regarding to your suggestion: Would it mean that I have to translate everything again? This would be tons of translations and not doable!

Could you please just check the start page in the original to see why it doesn't work?

Best regards,
Walter