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This thread is resolved. Here is a description of the problem and solution.

Problem:
During the monthly migration process of your website, you encountered an issue with WPML. After migrating to a staging site (prod-new.fabricegrinda.com), a warning appeared asking whether to 'Mark as Copy'. You needed guidance on how to handle this during the migration back to the main site (fabricegrinda.com).
Solution:
This warning is normal when moving your site between development and production environments. It relates to the WPML site key, automatic translations, and features of the Advanced Translation Editor. If you plan to use the staging website, you should mark it as a copy. This setup helps WPML manage your site correctly after a URL change. For further details on how to use the Advanced Translation Editor during site moves or when using a copy of your site, please visit: Using Advanced Translation Editor when you move or use a copy of your site.

If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

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This topic contains 3 replies, has 0 voices.

Last updated by Dražen 3 months, 1 week ago.

Assisted by: Dražen.

Author Posts
November 25, 2024 at 5:24 pm #16441449

vinayS-2

Background of the issue:
We are encountering an issue with WPML during our monthly migration process and need guidance on how to address it. Each month, we migrate our website for maintenance and updates from fabricegrinda.com to prod-new.fabricegrinda.com. After completing maintenance, we migrate the site back from prod-new.fabricegrinda.com to fabricegrinda.com.

Symptoms:
After this month’s migration to prod-new.fabricegrinda.com, the following warning appeared: "This site has moved to a new location." The warning mentions that translations done on fabricegrinda.com won’t appear on prod-new.fabricegrinda.com, and editing translations on prod-new.fabricegrinda.com is disabled. Additionally, it gives us the following options: Mark the site as a copy and enable automatic translations, or indicate that the site should remain at prod-new.fabricegrinda.com.

Questions:
Which option should we select from the warning message, considering we will move the site back to fabricegrinda.com after completing the maintenance?

November 26, 2024 at 9:04 am #16443359

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

thanks for contacting us.

That is expected and normal to appear. Moving your site from development to production or creating a copy of your site affects your WPML site key, automatic translations, and features of the Advanced Translation Editor. WPML walks you through setting up your site correctly after a URL change.

If you are planing to use this website, then you can select it as copy.

Please check:
https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/

Regards,
Drazen

November 26, 2024 at 11:10 am #16444202

vinayS-2

In prod-new.fabricegrinda.com, should I select 'Mark as Copy'? After maintenance, when switching back to fabricegrinda.com, what option should I choose?

Screenshot 2024-11-25 172550.png
November 26, 2024 at 11:15 am #16444329

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

yes, mark your staging site prod-new.fabricegrinda.com as a copy or you can leave just like that if do not plan to do any work currently there.

I am not sure if you will get the same banner in your live website, it should work fine, but if you wish yes you can mark your live website as a copy.

Please check shared docs to understand what copy / moved means in this situation.

Regards,
Drazen