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[Resolved] WPML Synchronization Issues Across Multilingual E-Commerce Sites

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with synchronizing changes made to products in the default language with other language versions.
Solution:
We recommend updating the translations after making changes to the default language product. This can be done by re-translating the new titles or any other changes using the WPML editor. If 'Translate Everything' is enabled, this process can be automated. Otherwise, you can translate them manually using the WPML editor when 'Translate Some' is selected. For detailed steps on how to use the WPML editor, please refer to our documentation:

If this solution does not seem relevant to your situation, please open a new support ticket so we can assist you further.

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This topic contains 1 reply, has 2 voices.

Last updated by Dražen 1 year, 3 months ago.

Assisted by: Dražen.

Author Posts
December 16, 2023 at 12:03 pm #15077243

hiboouD

Dear WPML Support Team,

I am experiencing challenges with my e-commerce websites where I use WPML. Specifically, I'm seeking guidance on how to ensure that changes made to products on one language version of my site are automatically updated across other language versions. Is there a synchronization button or feature I can use?

For instance, on my website hidden link, I made changes to product names and some dimensions in the French section. I activated translations using WPML's automatic translation feature. However, I had to disable automatic translations due to high CPU usage with my SiteGround hosting, which was causing issues. Despite this, I noticed that the product titles are not being updated. What steps can I take to synchronize these changes effectively across different language versions of my products?

Any assistance or insights you can provide would be greatly appreciated.

Sincerely,
Evren
December 19, 2023 at 7:16 am #15088903

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello Evren,

Despite this, I noticed that the product titles are not being updated. What steps can I take to synchronize these changes effectively across different language versions of my products?

When you make a change to the default language product you need to update translation / re-translate for changes to be applied. For example re-transalte new title or similar.

This can be done automatically if Translate Everything is enabled, or you can translate them using the WPML editor when using Translate Some:

- https://wpml.org/documentation/translating-your-contents/

Let me know if any further questions.

Regards,
Drazen