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37,024 Responses to “Pre-sales Questions”
adding language in old version of wpml says “adding language failed” all the time done everything right
Georgian ge ქართული Georgian (for eng) using wpml flag (tried uploading) ka_GE(default local) ka-Ge
Hello,
please open a ticket in our support forum. You need to be logged in to your WPML account to open a ticket. Then you go to this link: https://wpml.org/forums/forum/english-support/
my acc is expired can i have support? i bought wpml years ago and still using , correctly I’m adding new language but its not adding
adding language in old version of wpml says “adding language failed” all the time done everything right
Georgian ge ქართული Georgian (for eng) using wpml flag (tried uploading) ka_GE(default local) ka-Ge
We provide technical help only to WPML customers who have active accounts and for that purpose we use technical forum. If your account has expired, you need to renew it. Otherwise you won’t be able to ask technical questions.
Hello,
yes you can and you will pay the difference in purchase price in each case. You will find links to do so in your WPML accounts
Please note that this is how it works now. We are going to remove the Lifetime offers entirely in the near future. Before we do so, we will notify our customers, so these who want to upgrade to the Lifetime subscription can have the last chance to do so.
Of course these WPML customers who already have the Lifetime subscription will continue having access to our support help and future releases without any additional costs.
Our refund policy allows you to test WPML for 30 days without any risk.
Hi
Mine is not a pre-sales question, I am already a client, but this is the only direct channel to contact you that I have been able to find. I have a technical issue but can’t write a post on the support forum because I don’t understand what “duplicator package link” field refers to, and it is required to fill this field in order to be able to submit a question to the support forum. I have already installed duplicator plugin, but don’t know where to find the required data.
Hey Pablo,
you don’t need to install the duplicator plugin to ask questions in our support forum.
1. Log in to your WPML account
2. Visit this link https://wpml.org/forums/forum/english-support/
3. Click Open a new support ticket
4. Choose either “Something is not doing what I expect it to ” (if you suspect a bug) or “I need help using WPML” (not a bug but you want to do something you don’t know how to)
5. Choose the option that best reflects your issue
6. Click “Submit ticket “
Hello, yes you can and you will pay the difference in purchase price in each case. You will find links to do so in your WPML account.
Please note that this is how it works now. We are going to remove the Lifetime offers entirely in the near future. Before we do so, we will notify our customers, so these who want to upgrade to the Lifetime subscription can have the last chance to do so.
Of course these WPML customers who already have the Lifetime subscription will continue having access to our support help and future releases without any additional costs.
Hello,
I am building a classifieds ads website using (CarSpot theme – carspot.scriptsbundle.com)
However, I tried a couple of free Multi Languages plugins and have the same problem, so before I purchase I have some questions:
1- When installing the plugin and adding another language, can I make it show ads from all languages? (For example: I am browsing in Arabic Language, will it show the ads from English or Spanish Languages?)
2- When building an App, does it support REST APIs?
3- What is the best Subscription?
4- Do you accept theme and plugin customization? Like paid services?
The CarSpot theme is not compatible with WPML so you might have issues with translating your ads.
1. It depends on how the ads are implemented. If a custom post type has been used, there is a change you will see in the WP admin the ads that belong to a given language. But since the theme wasn’t tested by our Compatibility Team, I cannot assure that they are fully ready to translations.
2. What exactly you need to REST API for in the WPML contex?
3. The Blog plan only makes sense for simple blog-like sites. Most of our customers start with the CMS plan.
4. If a theme or a plugin is compatible with WPML the custom options it provides will be translatable with WPML. In these two links we list the plugins and themes compatible with WPML: https://wpml.org/documentation/theme-compatibility/ https://wpml.org/documentation/plugins-compatibility/
If you want, you can give it a try and test your theme on your own. Our refund policy allows you to test WPML for 30 days. https://wpml.org/purchase/refunds-policy/
Greeting Sir
After woo-commerce multilingual plugin installation I saw in my dashboard this line
“WooCommerce Multilingual is enabled but not effective. It requires WPML, WPML Translation Management, WPML String Translation and WPML Media in order to work.”
my question is :
Are WPML, WPML Translation Management, WPML String Translation and WPML Media are a separated plugins or all in one plugin CMS 79$ ?
Hello,
if you need to translate a site that uses a specific theme (which you know is compatible with WPML) you need either the CMS plan or the Lifetime plan. Both include the same set of plugins. The only difference is that the CMS version will expire after the first year. Your WPML plugins will continue working even if you don’t renew your subscription but you will lose access to future releases and our support forum.
Hi, I’m considering WPML for my next multilingual website. I have some questions.
There are some purchase options. I’m interested in 79$ version for one year.
Is this “one year” means, only 1 year tech. support?
I mean, will i be able to use the plugin after 1 year if i don’t renew my license? I’m ok with not having tech. support or updates after 1 year, since i’ll be hardly updating the website after 1 year. But i may add other languages and etc.
Hello,
yes, renewing is optional and if you don’t renew the plugins that you have installed will continue working fine. You will lose access to future releases and our support help.
Hi, I like to use your plugin for my clients web site. I will use the child theme of Ascend Premium Theme to build the site. Is Wpml compatible with child themes?
And on how many sites can I use the plugin, because I will build the test site first and then the main site?
Thanks in advance, Gabi
Hello, normally when a theme is compatible with WPML, you can create a child theme and it will work with WPML as well and you will be able to translate all strings/options coming from your theme. But I cannot see the Ascend Premium Them in our list of themes compatible with WPML: https://wpml.org/documentation/theme-compatibility
which means the following:
1. The theme hasn’t been tested by our Compatibility Team
2. You should be able to translate pages, posts, categories, menu without any problems even if a theme is not marked as “WPML compatible” but you might have issues with translating non-standard options/elements of that theme.
If you want, you can give it a try and buy WPML keeping our refund policy in mind. It allows you to test WPML for 30 days without any risk. https://wpml.org/purchase/refunds-policy/
Hello Ankur,
I am sorry to hear this. Please go to our dedicated forum to clients.
Log in and start a new thread where one of our supporters will assist you https://wpml.org/forums/forum/english-support/.
I have purchased WPML lifetime license once before in 2012 but I lost all credentials and I don’t even remember the email registered with because we changed the company’s main domain, We want to buy the lifetime license again and hoping for a discount or a way to recover our old account.
Hello Mohamed,
Can you let me know a possible name or email address used to register the old account? I will try to find the account. You won’t need to buy again.
I have a client who is starting the process of developing 8 websites for them. They will all be WordPress enabled and follow the same framework…just a new skin for each site. With that said, we’re also interested in installing WPML CMS so that each of the respective sites have translation available. Will we need to purchase 8 separate times to install on all 8 sites? Also, any sense of fees from translators who we can plugin into here? The client is looking to translate sites into up to 5 languages for each site.
I want to translate a theme called listingpro. In my support ticket told me that if I want to translate all the theme it seems that I need wpml Cmc but they are not certain. Can you please provide me for test reasons wpml cmc so I can try to translate this famous theme and if I succed I can give you the translation (in Greek!) so everyone that needs this theme can use it!
Hello Maria,
Thanks for your interest. I am afraid we do not offer free trials. You are welcome to try WPML for 30 days and see how it works for you. If it does not suit your needs we will refund you https://wpml.org/purchase/refunds-policy/.
Wow, totally impossible to get in contact with you regarding a sales question, links that goes in a loop. Feels very strange to leave a comment here to get support for a faulty way of debiting my renewal. You add VAT to the price when I am trying to renew our subscription. That is not correct, the price should be without VAT if given a valid VAT number which I have done. How to I renew the licence without you adding faulty VAT?
Turns out that even if I have filled out both country and VAT, it is not filled out when I am renewing a license = the VAT gets added. If I fill out VAT again on this page, then the VAT is gone = it works. Not very good UX.
Loop:
Support > Open a new support ticket > I need help with my account > Contact Page > Technical support > LOOP to Support page > I need help with my account >> etc
to ask technical question related to our WPML plugins
You need to have an active WPML account in order to do so.
2. Use the section you are posting now
to ask pre-sales questions.
Asking about VAT here makes sense. But since we cannot echange sensitive data (VAT number etc) in pubic comments, sometimes I ask our customers to use this forum: https://wpml.org/home/contact-us/contact-form/
So please use the form, describe your issue and share your VAT number. We will check why your VAT number is ignored. I hope it helps. Today it’s Friday, so please contact us as soon as possible.
Hi, i wan’t know the price about the plugin, and i wan’t know if i can translate manually all post, pages, etc… But don’t make the button in the menu for example.
OK, I checked with our COmpatibility Team and we are not compatible, which simply means the plugin wasn’t tested by our Compatibility Team. So you can expect issues but not necessarily. If you want, you can give it a try, keeping our refund policy in mind which allows you to test WPML for 30 days without any risk. https://wpml.org/purchase/refunds-policy/
I have a Multilingual Blog account and I want to upgrade it to CMS Multilingual. I know I can do that and the price, that it is $50 USD. But my Blog account expires on July 19, if I upgrade today or tomorow (March 14 or 15); when will my CMS Multilingual expire? In July 19 (like the actual Blog) or next year in March 2019?
I try to read about that in your web, but I didn’t found the answer.
I am planning to buy this plugin, however can afford $29 package. Will it be compatible with my site: http://catotech.in/studiox/ (Please check). Technology used: WordPress.
Yes, you can upgrade later and you will pay the difference in purchase price in that case but I’m not sure if upgrading will help in your case since I cannot see your theme in our compatibility list. https://wpml.org/documentation/theme-compatibility/
So you won’t benefit with the other WPML plugins which are included in the CMS package.
Hi,
Sorry, I have paid for one licence, but did not received any dowload link.
I think I have used a wrong email, erwan.krotoff@retail-v.com,
Can you come back to me,
I need to update one or our client’s website. The website has an expired WPML license so I am planning on buying a new license. What I need to know if all of these plugins can be updated when I buy a new license for WPML Multilingual CMS:
WPML All Import
WPML CMS Nav
WPML Multilingual CMS
WPML Sticky Links
WPML String Translation
WPML Translation Management
Yesterday I bought the WPML Plugin and you guys confirmed that my payment was completed. At the end of the email it says that: “Your account login and download instructions were sent in a separate email.”
But I haven’t received any login and download instructions yet. Please help me out!
I can confirm that this will be fixed soon, most likely with WPML 4.0 which is our next big release, there are some more major improvements to how translators can work using WPML in that release if you follow our blog and announcements you’d be able to learn some more.
I was buying VMPL CMS yesterday, but after I put all my bank details and clicked ok, a blank page appeared with written:
“An error occurred while processing your request. Reference Number: 328047416878482”
I didn’t get any email. I did it twice and I got the same message.
Hello,
I haven’t found any users in our system with the email address you used to post this comment with. I’ll ask my colleagues to track your status on the reference number. I’ll keep you posted.
Hello,
Please try again since the payment didn’t go through at all. If you get the same error again, please try with a different card or PayPal. All other payments are going through without problems.
adding language in old version of wpml says “adding language failed” all the time done everything right
Georgian ge ქართული Georgian (for eng) using wpml flag (tried uploading) ka_GE(default local) ka-Ge
can help?
Hello,
please open a ticket in our support forum. You need to be logged in to your WPML account to open a ticket. Then you go to this link: https://wpml.org/forums/forum/english-support/
my acc is expired can i have support? i bought wpml years ago and still using , correctly I’m adding new language but its not adding
adding language in old version of wpml says “adding language failed” all the time done everything right
Georgian ge ქართული Georgian (for eng) using wpml flag (tried uploading) ka_GE(default local) ka-Ge
We provide technical help only to WPML customers who have active accounts and for that purpose we use technical forum. If your account has expired, you need to renew it. Otherwise you won’t be able to ask technical questions.
Hi! We recently renewed our Multilingual Blog license and we need to buy a Multilingual CMS, do we have a discount?
Thanks!
In that case you will pay the difference in purchase price. Please log into your WPML account first and you will see a link to upgrade.
Can i upgrade from Blog/CMS to Lifetime?
I would really like to first evaluate the software before i commit to it. Is there something like a 10 day demo license?
Hello,
yes you can and you will pay the difference in purchase price in each case. You will find links to do so in your WPML accounts
Please note that this is how it works now. We are going to remove the Lifetime offers entirely in the near future. Before we do so, we will notify our customers, so these who want to upgrade to the Lifetime subscription can have the last chance to do so.
Of course these WPML customers who already have the Lifetime subscription will continue having access to our support help and future releases without any additional costs.
Our refund policy allows you to test WPML for 30 days without any risk.
Hi
Mine is not a pre-sales question, I am already a client, but this is the only direct channel to contact you that I have been able to find. I have a technical issue but can’t write a post on the support forum because I don’t understand what “duplicator package link” field refers to, and it is required to fill this field in order to be able to submit a question to the support forum. I have already installed duplicator plugin, but don’t know where to find the required data.
Thanks
Pablo
Hey Pablo,
you don’t need to install the duplicator plugin to ask questions in our support forum.
1. Log in to your WPML account
2. Visit this link
https://wpml.org/forums/forum/english-support/
3. Click Open a new support ticket
4. Choose either “Something is not doing what I expect it to ” (if you suspect a bug) or “I need help using WPML” (not a bug but you want to do something you don’t know how to)
5. Choose the option that best reflects your issue
6. Click “Submit ticket “
hello
life time license has life time update ? and if buy “Multilingual CMS” can i upgrade to life time or we most pay all cost of lifetime license ?
Hello, yes you can and you will pay the difference in purchase price in each case. You will find links to do so in your WPML account.
Please note that this is how it works now. We are going to remove the Lifetime offers entirely in the near future. Before we do so, we will notify our customers, so these who want to upgrade to the Lifetime subscription can have the last chance to do so.
Of course these WPML customers who already have the Lifetime subscription will continue having access to our support help and future releases without any additional costs.
Hello,
I am building a classifieds ads website using (CarSpot theme – carspot.scriptsbundle.com)
However, I tried a couple of free Multi Languages plugins and have the same problem, so before I purchase I have some questions:
1- When installing the plugin and adding another language, can I make it show ads from all languages? (For example: I am browsing in Arabic Language, will it show the ads from English or Spanish Languages?)
2- When building an App, does it support REST APIs?
3- What is the best Subscription?
4- Do you accept theme and plugin customization? Like paid services?
Best,
HM
Hello,
thank you for your interest in WPML.
The CarSpot theme is not compatible with WPML so you might have issues with translating your ads.
1. It depends on how the ads are implemented. If a custom post type has been used, there is a change you will see in the WP admin the ads that belong to a given language. But since the theme wasn’t tested by our Compatibility Team, I cannot assure that they are fully ready to translations.
2. What exactly you need to REST API for in the WPML contex?
3. The Blog plan only makes sense for simple blog-like sites. Most of our customers start with the CMS plan.
4. If a theme or a plugin is compatible with WPML the custom options it provides will be translatable with WPML. In these two links we list the plugins and themes compatible with WPML:
https://wpml.org/documentation/theme-compatibility/
https://wpml.org/documentation/plugins-compatibility/
If you want, you can give it a try and test your theme on your own. Our refund policy allows you to test WPML for 30 days.
https://wpml.org/purchase/refunds-policy/
Greeting Sir
After woo-commerce multilingual plugin installation I saw in my dashboard this line
“WooCommerce Multilingual is enabled but not effective. It requires WPML, WPML Translation Management, WPML String Translation and WPML Media in order to work.”
my question is :
Are WPML, WPML Translation Management, WPML String Translation and WPML Media are a separated plugins or all in one plugin CMS 79$ ?
Hello,
yes, they are. In the CMS package you will find all WPML plugins
I have been recommended to get this plugin for my theme, and need advice on the version I need to get.
Hello,
if you need to translate a site that uses a specific theme (which you know is compatible with WPML) you need either the CMS plan or the Lifetime plan. Both include the same set of plugins. The only difference is that the CMS version will expire after the first year. Your WPML plugins will continue working even if you don’t renew your subscription but you will lose access to future releases and our support forum.
Thanks Agnes.
Hi, I’m considering WPML for my next multilingual website. I have some questions.
There are some purchase options. I’m interested in 79$ version for one year.
Is this “one year” means, only 1 year tech. support?
I mean, will i be able to use the plugin after 1 year if i don’t renew my license? I’m ok with not having tech. support or updates after 1 year, since i’ll be hardly updating the website after 1 year. But i may add other languages and etc.
Hello,
yes, renewing is optional and if you don’t renew the plugins that you have installed will continue working fine. You will lose access to future releases and our support help.
Hi, I like to use your plugin for my clients web site. I will use the child theme of Ascend Premium Theme to build the site. Is Wpml compatible with child themes?
And on how many sites can I use the plugin, because I will build the test site first and then the main site?
Thanks in advance, Gabi
Hello, normally when a theme is compatible with WPML, you can create a child theme and it will work with WPML as well and you will be able to translate all strings/options coming from your theme. But I cannot see the Ascend Premium Them in our list of themes compatible with WPML:
https://wpml.org/documentation/theme-compatibility
which means the following:
1. The theme hasn’t been tested by our Compatibility Team
2. You should be able to translate pages, posts, categories, menu without any problems even if a theme is not marked as “WPML compatible” but you might have issues with translating non-standard options/elements of that theme.
If you want, you can give it a try and buy WPML keeping our refund policy in mind. It allows you to test WPML for 30 days without any risk. https://wpml.org/purchase/refunds-policy/
Thanks, for the answer, just one thing more, on how many sites and domains can I use the plugin?
I am facing issue in updating images for product other than in default language ( multilingual site ). Please help.
Hello Ankur,
I am sorry to hear this. Please go to our dedicated forum to clients.
Log in and start a new thread where one of our supporters will assist you https://wpml.org/forums/forum/english-support/.
Kind regards,
Thanks, for the answer, just one thing more, on how many sites and domains can I use the plugin?
On all of your sites and the sites you build for your customers. No limits.
Thanks again, and at last can you please tell me on which version of PHP is your plugin tested?
Helo Gabrijela,
Agnes is away already. It works as of PHP 5.3 https://wpml.org/home/minimum-requirements/
Best,
Hi,
I have purchased WPML lifetime license once before in 2012 but I lost all credentials and I don’t even remember the email registered with because we changed the company’s main domain, We want to buy the lifetime license again and hoping for a discount or a way to recover our old account.
Thank you
Hello Mohamed,
Can you let me know a possible name or email address used to register the old account? I will try to find the account. You won’t need to buy again.
Thanks,
Hello.
Yesterday I placed an order and received a mail with the order information.
It hasn´t been charged to the credit card and I haven´t received the confirmation to download the plugin.
I would like to know the status of my order.
Thanks a lot
—————-
Content of the mail I received:
[edited]
Hello Claudia,
I can see that your user was created successfully. Please use this link to reset your password:
https://wpml.org/account/lost-my-password/
I’ll notify our admins that you didn’t receive the email with credentials but resetting password should help.
Thanks for your response Agnes!
I tried to reset the password but it sends me back a message that my email has not been found. It’s as if my account has not been created yet.
Hello Claudia,
Agnes is away already. Do you still need help accessing the account?
Best,
Yes Mercedes. Same issue. My email wasn´t found in the system.
Thanks
Hello Claudia,
is your issue resolve? If not, please get in touch with use using this form:
https://wpml.org/home/contact-us/contact-form/
You’ll get in touch with Mercedes directly.https://wpml.org/wp-admin/edit-comments.php#comments-form
hi,
I have a client who is starting the process of developing 8 websites for them. They will all be WordPress enabled and follow the same framework…just a new skin for each site. With that said, we’re also interested in installing WPML CMS so that each of the respective sites have translation available. Will we need to purchase 8 separate times to install on all 8 sites? Also, any sense of fees from translators who we can plugin into here? The client is looking to translate sites into up to 5 languages for each site.
Hello,
you need to buy only one WPML license from us and you can use it for all these sites.
The fees depend on the translation service you your customer will choose. Here’s the list of all:
https://wpml.org/documentation/content-translation/#partner-translation-services-2
and here are some websites where you can see their pricing:
https://www.textmaster.com/translation-web-content-pricing/
https://gengo.com/pricing-languages/
https://www.icanlocalize.com/site/services/website-translation/pricing-for-website-translation/
I want to translate a theme called listingpro. In my support ticket told me that if I want to translate all the theme it seems that I need wpml Cmc but they are not certain. Can you please provide me for test reasons wpml cmc so I can try to translate this famous theme and if I succed I can give you the translation (in Greek!) so everyone that needs this theme can use it!
Hello Maria,
Thanks for your interest. I am afraid we do not offer free trials. You are welcome to try WPML for 30 days and see how it works for you. If it does not suit your needs we will refund you https://wpml.org/purchase/refunds-policy/.
Write back if you need any further help.
Kind regards,
I already own wpml blog, so if I buy wpml cmc and I can’t translate this theme in 30 days can you make me a refund?
Yes, we will refund your order in that case as well.
Wow, totally impossible to get in contact with you regarding a sales question, links that goes in a loop. Feels very strange to leave a comment here to get support for a faulty way of debiting my renewal. You add VAT to the price when I am trying to renew our subscription. That is not correct, the price should be without VAT if given a valid VAT number which I have done. How to I renew the licence without you adding faulty VAT?
Hello,
Please send us your VAT number, and let us know from which country you are using this form:
https://wpml.org/home/contact-us/contact-form/
I’ll notify the persons who can help with VAT issues to expect an email from you.
And could you please specify what exactly you mean by “links that goes in a loop”?
Turns out that even if I have filled out both country and VAT, it is not filled out when I am renewing a license = the VAT gets added. If I fill out VAT again on this page, then the VAT is gone = it works. Not very good UX.
Loop:
Support > Open a new support ticket > I need help with my account > Contact Page > Technical support > LOOP to Support page > I need help with my account >> etc
Let me explain:
1. Use this link:
https://wpml.org/forums/forum/english-support/
to ask technical question related to our WPML plugins
You need to have an active WPML account in order to do so.
2. Use the section you are posting now
to ask pre-sales questions.
Asking about VAT here makes sense. But since we cannot echange sensitive data (VAT number etc) in pubic comments, sometimes I ask our customers to use this forum:
https://wpml.org/home/contact-us/contact-form/
So please use the form, describe your issue and share your VAT number. We will check why your VAT number is ignored. I hope it helps. Today it’s Friday, so please contact us as soon as possible.
Hi, i wan’t know the price about the plugin, and i wan’t know if i can translate manually all post, pages, etc… But don’t make the button in the menu for example.
Thanks
Hello Sebastian,
You can see the pricing here https://wpml.org/purchase/. You can choose what to translate and what not. More info here https://wpml.org/documentation/translating-your-contents/
Let me know if you have more questions.
Best,
Looking for the solution for the multilingual crowdfunding platform
I have plan combine WPML + IgnitionDeck Enterprise
Is it working or not?
Have you other multilingual solutions if no.
Can you provide a link to such solution and sites made on it?
I don’t think we are compatible, please see this:
https://ignitiondeck.com/id/forums/thread/wpml-plugins-not-supported-the-ignitiondeck/
but let me double check with our Compatibility Team.
Yes, I have read the threads you have mentioned.
And I’m asking both WPML and IdnitionDeck teams.
IdnitionDeck answer:
Yes, we have many customers that use WPML with IgnitionDeck.
I’m confused and will double check.
I have found that in 2017-2018 was been created few sites working successfuly
Please if you’ll get new information – share with me.
OK, I checked with our COmpatibility Team and we are not compatible, which simply means the plugin wasn’t tested by our Compatibility Team. So you can expect issues but not necessarily. If you want, you can give it a try, keeping our refund policy in mind which allows you to test WPML for 30 days without any risk.
https://wpml.org/purchase/refunds-policy/
I have a Multilingual Blog account and I want to upgrade it to CMS Multilingual. I know I can do that and the price, that it is $50 USD. But my Blog account expires on July 19, if I upgrade today or tomorow (March 14 or 15); when will my CMS Multilingual expire? In July 19 (like the actual Blog) or next year in March 2019?
I try to read about that in your web, but I didn’t found the answer.
Hello, it will expire next year.
I am planning to buy this plugin, however can afford $29 package. Will it be compatible with my site: http://catotech.in/studiox/ (Please check). Technology used: WordPress.
Preferred language: Portugal’s Portuguese
Can we upgrade $29 package later with $79?
Please help.
Yes, you can upgrade later and you will pay the difference in purchase price in that case but I’m not sure if upgrading will help in your case since I cannot see your theme in our compatibility list.
https://wpml.org/documentation/theme-compatibility/
So you won’t benefit with the other WPML plugins which are included in the CMS package.
Hi,
Sorry, I have paid for one licence, but did not received any dowload link.
I think I have used a wrong email, erwan.krotoff@retail-v.com,
Can you come back to me,
This is quite urgent,
Erwan
Hello, yes, we will check your status.
Hello Agnes,
I need to update one or our client’s website. The website has an expired WPML license so I am planning on buying a new license. What I need to know if all of these plugins can be updated when I buy a new license for WPML Multilingual CMS:
WPML All Import
WPML CMS Nav
WPML Multilingual CMS
WPML Sticky Links
WPML String Translation
WPML Translation Management
Yes, all of them are included in the WPML Multilingual CMS package.
Yesterday I bought the WPML Plugin and you guys confirmed that my payment was completed. At the end of the email it says that: “Your account login and download instructions were sent in a separate email.”
But I haven’t received any login and download instructions yet. Please help me out!
Invoice Number: 1545908
Please try to reset your password using this link:
https://wpml.org/account/lost-my-password/
If it doesn’t help, let us know.
Hello,
We are using WPML for our institutional website (https://geoclip.fr). We would like to use it into our online documentation website, where the amount of text to be translated is huge! As we are already dealing with a translator contractor for years, we are looking for solution to export/translate/import from WPML and Trados. We already tried the Xliff export options but all the content of the body tag is exported into a single translation unit. This is not satisfaying because when importing the Xliff file in Trados (or anay CAT tool), it is very hard to use (beacause of the many HTML tags) and you can not benefit from the translation memory.
Some users already pointed such difficulties in the forum:
https://wpml.org/forums/topic/how-to-filter-xliff-files-in-trados/
Have you make any progress since the last answer of this post?
Elodie
Hi Elodie,
We have this in development, I will ask tomorrow (at my) morning and will update you as for the when of this feature will be added.
Thanks!
Hi, good morning,
I can confirm that this will be fixed soon, most likely with WPML 4.0 which is our next big release, there are some more major improvements to how translators can work using WPML in that release if you follow our blog and announcements you’d be able to learn some more.
Cheers!
Hello Amit, good morning,
Thank you for your answer. Do you know when WPML 4.0 will be available?
Elodie
It’s coming out in about 4 weeks.
Thank you for your reply. We look foward to test this new release.
Elodie
Hello,
I was buying VMPL CMS yesterday, but after I put all my bank details and clicked ok, a blank page appeared with written:
“An error occurred while processing your request. Reference Number: 328047416878482”
I didn’t get any email. I did it twice and I got the same message.
Is there something wrong with the website?
Could you help me please?
Thanks
Pia
Hello,
I haven’t found any users in our system with the email address you used to post this comment with. I’ll ask my colleagues to track your status on the reference number. I’ll keep you posted.
Hello,
Please try again since the payment didn’t go through at all. If you get the same error again, please try with a different card or PayPal. All other payments are going through without problems.