marcellom-15
Site owner
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Background of the issue:
I am working on a site under development and purchased 40k credits from this account.
Symptoms:
The 40k credits I bought never arrived and are not showing up on my profile.
Questions:
Why have the 40k credits not appeared on my profile?
How can I resolve the issue of missing credits?
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Mihai Apetrei
Supporter
Languages:
English (English )
Timezone:
Europe/Bucharest (GMT+02:00)
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Hi there.
I can see the credits and you should be able to see them here, too:
https://wpml.org/account
If you want, I can assign them for you to this site:
hidden link
Or you can assign them on your own by following the steps here:
https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/
I hope that you will find this information helpful.
Mihai Apetrei
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