[Assigned] Domains are not behaving as i would after a URL type switch

Ok, we haven't gotten to the links yet, so now is a perfect time to do so and we'll handle them in this ticket, since it's "cleaner" than the other one.

1) I suspect that on your staging site you're changing your URL format from different domains per language to different subdirectories. Is this assumption correct?

2) Is there a reason why you find yourself needing to change the links on every migration? is something forcing you to use the subdirectory links instead of the live site links on the by any chance? or is it because it's easier for you? could you explain your workflow in these scenarios so I can better understand how we can move here?

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I'm asking because If you type "mystagingsite.com" on the staging site on a post entry, then migrate to "mylivesite.com" and expected the links to change to the correct domain after a migration, that would not happen on its own unless the migration plugin or workflow you are following would do that for you during the migration.

I think that in these situations the best way to go would be to use a plugin like: https://wordpress.org/plugins/better-search-replace/ and then search something like "site.com/fr/" and replace it with "myfrenchdomain.com/" (you'd have to do that with all the languages). Do not do that before having a snapshort ready to be restored and running a dry run first, though or even better, maybe you'd like to do that on the staging site instead of the live site.

I'd strongly suggest, though, that if you have to insert a link on a staging site, you already insert it with the correct domain (live site's).

Let me know so I can better understand what to do next 🙂

Regards.

Ok for the first question, about the second, I'm afraid i wasn't clear enough or maybe there is something I'm missing.

you have something like "livesite.com" on the livesite and then "staging.livesite.com" on the staging site, right?

When you create a post on the staging site, are you using a link like this -> "staging.livesite.com/some-page" ?

Because if you're moving the site to "livesite.com" you should already be writing the domain as "livesite.com" even on the staging site.

If you don't do that, then on the staging site it will certainly be translated, but if the original domain is never changed from "staging.livesite.com" to "livesite.com", then its translation will also not work.

However, in here we also have another problem. while you may have "staging.livesite.com" changed to "livesite.com" (if you use a plugin or a system from a hosting, it's very likely for that to happen), the change from a subdirectory to a different domain will not happen right away.

In that case you may want to try to retranslate the page (send it again from WPML > Translation Management and then open and set it as complete in WPML > Translation) and see if that changes the domain there.

You could also allow me access to the site and tell me where's that wrong domain URL (in which page) so i can try to see if there's a way for you to easily change those domains into the correct ones.

Regards,

I haven't forgotten about you.

1) Thanks to the reference segment block (the last text block from the homepage) I could find some irregularities and I'm asking our dev for more info about them. Can you confirm this was the last correct translation for that segment:

Automatiser et contrôler à distance vos dispositifs intelligents sur votre téléphone, tablette, ou ordinateur via le portail Web. Aussi, gérer d’autres appareils, tels que sonnette, radio, téléviseur, pompe, gicleurs de jardin, lumières, chauffe-bloc de voiture, serrures de porte numériques, ouvre-porte de garage, valve d’arrêt d’eau et détection d’inondation & fuite.

This is a translation from the staging site (staging14) and was completed on oct 10th, 2024

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2) I'm not really seeing anything wrong in the translation of that page, unfortunately so I'm still not sure what you mean.

You can watch this video for points 2, 4, 5 : hidden link (by the way, all the links in this ticket are masked so only you and I can see them. they are private).

3) I could not find anything with those keywords so I'm still not sure what am I suppose to see here or where. Here's what I see on my end: hidden link

Regards,

Hello there!

Sorry for the delay but i wanted to test a few things before coming back to you.

You can use Safari,it's not a problem, the only thing I noticed there and that we're fixing is the shortcuts. in chrome you'll see that it's used as ctrl + shift + [number], while in safari you might see cmd + number. if that doesn't work, try cmd + shift + [number] and that should do it.

Apart from that, the cursor glitch fix will be soon rolling out to production and the issue with Elementor is still a puzzle to me but I haven't been able to recreate it on my end. However, the good new about that is that it's only 1 image, the problem happens only with the metadata from image of some of the pages (not all of them). there must be something else in there that is causing this, maybe a plugin or something like that, however you may want to disable "media translation" since it seems you're not using it anyway and that may help here (I'm not 100% sure of this but it may be acting up with another plugin used there and with elementor, creating this weird Issue).

I've also added some credits to your account to account for this. We'll try to spot the issue and fix it but it seems that our beta version 4.7 doesn't have it already (but I may be wrong). We can continue with this issue in another ticket if you want 🙂

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Apart from that, test it out in Safari and let me know how it goes and if there are still issues i might've missed at the moment.