This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
9:00 – 15:00 | 9:00 – 15:00 | 9:00 – 15:00 | 9:00 – 15:00 | 9:00 – 15:00 | - | - |
- | - | - | - | - | - | - |
Supporter timezone: Asia/Yerevan (GMT+04:00)
Tagged: Compatibility, Go Global Application, WCML
Related documentation:
This topic contains 13 replies, has 2 voices.
Last updated by johannesB-16 1 day, 10 hours ago.
Assisted by: Christopher Amirian.
Author | Posts |
---|---|
October 22, 2024 at 9:27 am #16316009 | |
johannesB-16 |
Background of the issue: Symptoms: Questions: |
October 22, 2024 at 9:42 am #16316156 | |
Christopher Amirian Supporter
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, There was no answer in the chat. I turned the chat into a ticket to be able to answer the question. That 2 second point you have mentioned suggests that it might be a javascript code of some sort causing the change. To make sure if it is or not please do as follows: - IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website. FYI: The response time in tickets is longer than in chat. Thank you. |
October 23, 2024 at 6:52 am #16320056 | |
johannesB-16 |
Hi, I was able to track down the issue to the plugin 'B2B Market'. The developers of the plugin have told me the following: Can you do anything with this or give me further assistance? Many thanks in advance! |
October 23, 2024 at 3:17 pm #16322573 | |
Christopher Amirian Supporter
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, This seems to be a compatibility issue with the B2b Market plugin. We can report this to the compatibility team. There is no guarantee for a fix but if the developers of the plugin cooperate we might find a solution. To be able to report the compatibility issues we need to replicate the issue on a clean installation. You can access the WordPress dashboard using the link below: Kindly follow the steps below: - Install the plugin in question This will help us to report the probable issue to the compatibility team and solve the possible problem faster. |
October 24, 2024 at 1:03 pm #16326426 | |
johannesB-16 |
Hi, For customer group 'B2B' exists a 10% discount. hidden link |
October 24, 2024 at 1:48 pm #16326739 | |
Christopher Amirian Supporter
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, Thank you very much. I did some testing and I see if I go to WordPress Dashboard > WPML > Settings > Store a language cookie to support language filtering for AJAX And uncheck that option, the changing of the currency does not happen: hidden link Thanks. |
October 24, 2024 at 2:22 pm #16326923 | |
johannesB-16 |
Hi and thanks for the quick reply. If I go to the product page and select customer group 'B2B', the issue still occurs? |
October 27, 2024 at 2:36 pm #16334836 | |
Christopher Amirian Supporter
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, You are correct, I created a report to the compatibility team. I'd appreciate it that you also share the form below with the plugin developer: https://wpml.org/documentation/support/go-global-program/ By registering there we will help the plugin developer to make their product compatible with Woocommerce Multilingual. If I have an update from the compatibility team I will share here. Thanks |
October 30, 2024 at 8:31 am #16345256 | |
johannesB-16 |
Ok, thanks for the reply. Should I leave the B2B-Market plugin connected to the sandbox installation? Thanks in advance and I will forwad the link to the plugin author. |
October 30, 2024 at 3:42 pm #16348208 | |
Christopher Amirian Supporter
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, I have an answer from the compatibility team. This issue is related to the BM_Update_Price::update_price() method (app/public/wp-content/plugins/b2b-market/src/class-bm-update-price.php) which is hooked to AJAX in app/public/wp-content/plugins/b2b-market/src/class-bm-hooks.php: public function init_bm_update_price() { $update_price = BM_Update_Price::get_instance(); add_action( 'wp_enqueue_scripts', array( $update_price, 'load_assets' ) ); add_action( 'woocommerce_before_add_to_cart_form', array( $update_price, 'add_hidden_id_field' ), 5 ); add_action( 'wp_ajax_update_price', array( $update_price, 'update_price' ) ); add_action( 'wp_ajax_nopriv_update_price', array( $update_price, 'update_price' ) ); } In order to fix this, we need to add it to our AJAX filters using the wcml_multi_currency_ajax_actions filter: https://wpml.org/wcml-hook/wcml_multi_currency_ajax_actions/ Workaround: Add the code below to the functions.php of your theme: // WPML Workaround for compsupp-7663 add_filter( 'wcml_multi_currency_ajax_actions', 'wpml_compsupp7663_add_actions_to_multi_currency_ajax', 10, 1 ); function wpml_compsupp7663_add_actions_to_multi_currency_ajax( $ajax_actions ) { $ajax_actions[] = 'update_price'; // Add a AJAX action to the array return $ajax_actions; } Would you please test and get back to us with the result? And if it works, I'd appreciate it if you share it with the plugin developers? Thanks. |
October 31, 2024 at 6:58 am #16349752 | |
johannesB-16 |
Hi and thanks for the quick response from your compatibility team. Unfortunately this workaround doesn't work. I tried it on the sandbox installation and also on my staging site. Sorry. |
October 31, 2024 at 1:41 pm #16351601 | |
Christopher Amirian Supporter
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, Thank you. it seems that you added the code before the Endif; in theme functions.php I made sure that the code is at the very end of the file and it works ok for me now: hidden link Thanks. |
November 4, 2024 at 7:46 am #16358962 | |
johannesB-16 |
Hello Christopher and thank you for taking another look at the code. Thanks in advance! |
November 4, 2024 at 10:13 am #16360048 | |
Christopher Amirian Supporter
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, I am not sure about Astra, but maybe the same error in adding the code that you had for the default theme happens on Asra theme. I can take a look at the code you added in functions.php and see if it is added correctly. To do that I will need you to set the next reply as private and provide the login information as the previous login info is deleted by the system. Thanks. |