This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | 8:00 – 12:00 | 8:00 – 12:00 | 8:00 – 12:00 | 8:00 – 12:00 | 8:00 – 12:00 | - |
- | 13:00 – 17:00 | 13:00 – 17:00 | 13:00 – 17:00 | 13:00 – 17:00 | 13:00 – 17:00 | - |
Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)
Tagged: Performance
This topic contains 18 replies, has 3 voices.
Last updated by Long Nguyen 8 months ago.
Assisted by: Long Nguyen.
Author | Posts |
---|---|
August 16, 2023 at 8:40 am #14207283 | |
nickP-2 |
Hi Once i activate WPML plugin, the CPU usage and Physical Memory get very high |
August 16, 2023 at 9:41 am #14208219 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Here is the ticket. To migrate, please follow these simple steps: Look forward to your reply. |
August 16, 2023 at 10:10 am #14208343 | |
nickP-2 |
Hi, I am trying to migrate the website but i am getting "Invalid username/password details." error. I am copying/pasting all provided creds correctly though. |
August 16, 2023 at 10:28 am #14208529 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Can you please recheck the SFTP user I share above? Also, there isn't HTTP Auth Username in the information. |
August 17, 2023 at 6:35 am #14242367 | |
nickP-2 |
Hi, Any updates on this please? I also tried to revert back to the previous version of WPML and String Translation but still the same issue occurs. When String Translation is active, CPU Usage, Physical Memory, Entry Processes and Number of Proceses all go up. PHP values are all sufficient. Same applies of WP Memory. THanks |
August 17, 2023 at 6:55 am #14242477 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, I'm trying to access the Cloudways site but it still does not work, even tried to deactivate WPML plugins by changing the plugin folder name. It looks like there is something wrong there. Can you please create a backup file and share the file with me? I will try to restore it on the local host and investigate the issue. You can use this plugin to create the backup and exclude some unnecessary folders like /wp-content/uploads/, /wp-content/cache/ ... Look forward to your reply. |
August 17, 2023 at 9:04 am #14244029 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, After restoring your site on my local host, I see there is a workaround to fix this issue. Please follow steps below: 1. Downgrade WordPress core to 6.2.2, you can use this plugin https://wordpress.org/plugins/wp-downgrade/ Refer documentation https://wpml.org/documentation/getting-started-guide/string-translation/#deleting-strings Look forward to your reply. |
August 17, 2023 at 9:34 am #14244463 | |
nickP-2 |
Hi, I 've done as you intruscted. But as soon as i Upgrade back to WordPress 6.3. the issue gets back. Thank you |
August 17, 2023 at 9:47 am #14244519 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Please try to delete all strings of the domain "default" then upgrade to WordPress 6.3, screenshot hidden link Let me know how it goes. |
August 17, 2023 at 10:13 am #14244835 | |
nickP-2 |
Hi, I deleted all strings under "default" domain. I also updated both WordPress and WPML plugins to their latest version. Things are better now. 2 questions please: 1. What was the exact issue? Why this issue occured only on this website? I am handling many other websites with the same setup and none had this issue. 2. Now that i delete the strings under "default" domain, won't the relevant translations be gone? Thank you! |
August 17, 2023 at 10:35 am #14245081 | |
nickP-2 |
Unfortunately issue persists. |
August 17, 2023 at 6:04 pm #14248307 | |
rokasB-4 |
Hello, |
August 18, 2023 at 2:28 am #14249319 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Currently, we don't know exactly the issue but it looks happens with WordPress 6.3. Our development team is still investigating the issue and I will update you here when I have something to share. If you delete translated strings in the "default" domain, the translation won't display in the frontend. If you want to keep them up, please use WordPress 6.2.2. Regarding the high usage of RAM, please try two points below and see if it helps: Look forward to your reply. |
August 21, 2023 at 6:22 am #14259893 | |
nickP-2 |
Hi, Following steps 1 and 2 resolved the issue. But you do realise that at some point i will have to upgdate WordPress to its latest version. So, it would be great if we could find a solution to this. Also, it is extremely strange that only this specific website is having this issue. Looking forward to your reply on this and to a solution to the issue. Thanks! |
August 22, 2023 at 5:56 am #14267629 | |
nickP-2 |
Hi, Unfortuantely the issue is not being resolved. I downgraded to WordPress 6.2 but the issue happened again. I now had to deactivate both WPML and String translation to reduce the physical memory. Please advice thank you |
The topic ‘[Closed] Once I activate WPML plugin, the CPU usage and Physical Memory get very high’ is closed to new replies.