This thread is resolved. Here is a description of the problem and solution.
Problem: After updating WordPress and WPML, texts including standard paragraph blocks are missing on the translation page for patterns. Solution: We identified that the Arabic pattern was broken after the update. We have fixed the issue. Please verify if the texts are now appearing correctly on your translation page.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
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Background of the issue:
After updating to the latest version of WordPress and WPML, when I access the translation page for the existing patterns or new patterns, all texts in the pattern, including standard paragraph blocks, are missing. Please your urgent support. This is making my website looks really bad.
Symptoms:
After updating, all texts in the pattern, including standard paragraph blocks, are missing on the translation page.
Questions:
Why are all texts in the pattern missing after the update?
How can I restore the missing texts in the pattern?
Sorry to hear about the problems. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
I've rechecked your Website and everything looks fine now. Did you sort this out yourself? If not, could you share the URL of the page in question and also some screenshots?
You can see that this text:
"Contact Ruqaqa Ltd. for expert solutions throughout Saudi Arabia. Our team is ready to assist with your business needs and inquiries".
is not translated in the arabic page, and is not found in the translation page.
Go to translations page, then open 'contact us' that has the type pattern, and you will not find the above text, even if you search for it.
