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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing an issue where the source English text was unexpectedly changing to Chinese when attempting to translate strings from English to Chinese.
Solution:
We advised the client to change the source language of the strings from English to Chinese and then translate them back from Chinese to English. Detailed instructions on how to change the source language of strings can be found here: https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/
Additionally, we corrected all strings that were incorrectly showing in Chinese and provided a video demonstration for further guidance. The video can be viewed here: https://www.loom.com/share/7a77e7110f9f479b95ee528489b181c4

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

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This topic contains 1 reply, has 2 voices.

Last updated by Itamar 7 months ago.

Assisted by: Itamar.

Author Posts
June 9, 2024 at 6:34 am

lloydC-3

Background of the issue:
I am trying to translate the EN string into CN, but now the EN sourcing version is also turning into CN (Chinese language). I want the EN text source back to English.

URL: hidden link

Loom video :
hidden link

Symptoms:
The English language is changing to Chinese unexpectedly. The sourcing EN text should not change to CN text.

Questions:
Why is the EN text source turning into CN?
How can I revert the EN text source to English?

June 9, 2024 at 8:06 am
June 9, 2024 at 8:47 am #15719061

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I corrected all the strings that were shown in Chinese. Please see the attached screenshot.

I recorded a video demonstrating what to do if this issue happens again. Please see my video here (activate the sound.)

hidden link

To switch the language to Chinese Traditional, you must find "中" because you changed the name of this language to this. Please see the attached screenshot.

Please confirm that the problem is solved now.

Regards,
Itamar.

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