Translated filter is missing even though Attributes are sync with the default language

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues with translated filters for Size and Colors not showing on the front end in French, even though they are visible in the backend, the problem might be similar to what we encountered.
Solution:
We recommend checking the "Enable table usage" option under WooCommerce → Settings → Products → Advanced. In our case, disabling this option resolved the issue, and the attributes started displaying correctly in the secondary language.

If this solution does not apply to your case, or if it seems outdated, please visit our known issues page and check if there's a permanent fix available for your version. Ensure you have the latest versions of themes and plugins installed. If the problem persists, we highly recommend opening a new support ticket at WPML support forum for further assistance.

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Tagged: WCML

This topic contains 4 replies, has 3 voices.

Last updated by soufianeE-2 1 week, 6 days ago.

Assisted by: Prosenjit Barman.

Author	Posts
October 24, 2024 at 9:10 am
soufianeE-2	Background of the issue: I am trying to display translated filters for Size and Colors in French on my website hidden link. The attributes are set up correctly and are synced with the default language, English. I can see the translated attributes in the backend. Symptoms: Translated filters for Size and Colors are missing on the front end in French, even though they are visible in the backend. Questions: Why are the translated filters for Size and Colors not showing on the front end in French? How can I ensure that the attributes are correctly synced and displayed in all languages?
October 24, 2024 at 10:01 am
October 24, 2024 at 10:05 am #16325502
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, I've moved to this ticket for our support to investigate further (since you were away). Please follow up here. Thanks and regards.
October 24, 2024 at 5:38 pm #16327735
soufianeE-2	Thank you! Any updates about this?
October 25, 2024 at 9:09 am #16329698
Prosenjit Barman Supporter Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hi There, I hope you're doing well! I reviewed the conversation you had with my colleague, Waqas, and I understand the issue. Thank you for sharing access to your site. I logged in and successfully resolved the Filter issue, and the attributes are now displaying correctly. You can see the result in this screenshot: hidden link. The issue occurred due to the "Enable table usage" option under "WooCommerce → Settings → Products → Advanced". When this option is enabled, it can prevent the table from populating correctly in the secondary language. After unchecking this option, the issue was immediately resolved. I hope this solution helped! Please feel free to reach out if you need any further assistance or clarification. I’ll be happy to help. Best regards, Prosenjit
October 25, 2024 at 8:23 pm #16332186
soufianeE-2	Thanks Prosenjit. I can see the filters in French now, however in the Color flitter I see French and English both mixed. I would like to only see the French ones not English too. I don’t see this issue on the English version, only English colors are showing in the English filter. Can you look into this?
October 25, 2024 at 10:10 pm #16332347
soufianeE-2	I was able to figure out the issue with this.

soufianeE-2 confirmed that the issue was resolved on 2024-10-25 22:10:34.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.