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[Resolved] Translations don't show up in live environment

This thread is resolved. Here is a description of the problem and solution.

Problem: I need to translate a widget that contains shortcodes

Solution: I added the following code in WPML -> Settings -> Custom XML Configuration tab:

<wpml-config>
    <admin-texts>
        <key name="widget_custom_html">
            <key name="*"/></key>
    </admin-texts>
</wpml-config>

Now you can find and translate the full code in WPML -> String Translation -> Under 'admin_texts_widget_custom_html' domain, especifically the '[widget_custom_html][10]content' name.

Relevant Documentation:

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This topic contains 10 replies, has 2 voices.

Last updated by Carlos Rojas 4 years, 10 months ago.

Assisted by: Carlos Rojas.

Author Posts
May 14, 2020 at 1:22 pm #6132495

basv-25

Hi There, I translated these words via String Translation. But they don't show up at the live environment.

Schermafbeelding 2020-05-14 om 15.18.48.png
Schermafbeelding 2020-05-14 om 15.16.58.png
May 16, 2020 at 8:42 am #6146055

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting WPML support.

Could you describe step-by-step how do you create/edit these strings on the site? This way will have a better understanding of the issue.

Kind regards,
Carlos
May 18, 2020 at 1:53 pm #6158381

basv-25

Hi Carlos, thank you for your message, maybe I can create a staging area and provide login so you can take a look? Thanks
May 18, 2020 at 2:26 pm #6158879

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

That will be perfect. I have set your next answer private where you will find the fields that correspond to the needed credentials (wp-admin and FTP).

Also, please describe how to edit these elements on the site if possible.

Regards,
Carlos

May 19, 2020 at 10:41 am #6166129

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,
Thank you very much for the information provided.

I added the following code in WPML -> Settings -> Custom XML Configuration tab:

<wpml-config>
    <admin-texts>
        <key name="widget_custom_html">
            <key name="*"/></key>
    </admin-texts>
</wpml-config>

Now you can find and translate the full code in WPML -> String Translation -> Under 'admin_texts_widget_custom_html' domain, especifically the '[widget_custom_html][10]content' name.

In this case, you will need to duplicate the code for the other languages and only change the strings like 'Viewers'.

Could you confirm that the issue is solved?

Regards,
Carlos
May 19, 2020 at 1:49 pm #6168213

basv-25

Hi Carlos, thank you for your help. I think this is going to work but I wonder what happens when in a month or so the numbers will be updated. Do we need to update each number then in each of the 6 languages? Thanks
May 20, 2020 at 8:07 am #6174777

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

I don't see the numbers in the code of this element. It looks like the numbers are automatically pulled from somewhere else. In any case, if you have to manually set the numbers in the default language, you might need to updated the translations too. However, because I don't see the numbers in the code, I can't be completely sure.

Regards,
Carlos
May 20, 2020 at 8:19 am #6174935

basv-25

Hi Carlos, ok no problem, we'll see how this goes, in worst case scenario I need to update the numbers manually. May I ask you one more question for an item I can't translate? See attachment. This is a Salient share button which you can find on this page: hidden link

I've translated this via string translation (searched for the specific word "Share") but I can't see it translated at the frontend.

Thanks so much!

Schermafbeelding-2020-05-20-om-10.14.10.jpg
May 20, 2020 at 10:35 am #6176341

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

I went to WPML -> Theme and Plugins localization -> Scanned Salient theme and Salient plugins. Then I went to WPML -> String Translation and search for 'Share' string -> Translated the string and now it's been shown correctly in all languages.

Best regards,
Carlos

May 20, 2020 at 12:38 pm #6177561

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi there,

I'm glad to hear that the issue is solved 🙂

Please don't hesitate to contact us if you need our help in the future with WPML. We will be more than happy to help.
Best regards,
Carlos