Home›Support›English Support›[Resolved] After editing original page in beaver builder, translation disappears
[Resolved] After editing original page in beaver builder, translation disappears
This thread is resolved. Here is a description of the problem and solution.
Problem: If you're experiencing issues where translations disappear and the translated page becomes a duplicate of the original after editing the original page in Beaver Builder, this might be due to a specific setting. Solution: We recommend checking the settings related to the 'duplicate' feature in WPML. Specifically, you might need to adjust how WPML handles translations when the original content is modified. A useful guide can be found here: Using Different Translation Editors for Different Pages.
If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Also, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I am trying to translate a page from Swedish to English using WPML. After translating, when I edit the original Swedish page in Beaver Builder, the translation disappears and the translated page becomes a new duplicate of the original page. I am unsure if this is due to a setting I can't find or if it's a bug. Here is the link to the page where the issue can be seen: hidden link (remove the /en for the original).
Symptoms:
The translation disappears after editing the original page in Beaver Builder, and the translated page becomes a duplicate of the original.
Questions:
Is there a setting I need to adjust to prevent the translation from disappearing?
Is this behavior a bug in WPML or Beaver Builder?
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Thank you Kor!
I'm sorry for the late reply, I didn't get a notification that this was updated.
Could you make a second screenshot/video of how you changed it please?
I need to fix it on more pages, and I can't seem to find how you disabled the "duplicate" feature. When I click where you indicated in your last reply, I just get transferred to a translation page and I can't find the setting. Thank you!
