Ever since I got WPML, the order page in the backend has gotten really slow

This thread is resolved. Here is a description of the problem and solution.

Problema:
El cliente experimenta tiempos de carga lentos en la página de pedidos del backend desde que instaló WPML. A pesar de desactivar y eliminar WPML y todos los plugins adicionales, y de eliminar pedidos antiguos, el problema persiste.

Solución:
Si estás experimentando tiempos de carga lentos en la página de pedidos de tu sitio web y este problema persiste incluso sin el plugin de WPML, es probable que la causa no sea WPML, sino un problema general de rendimiento del sitio. Te recomendamos seguir nuestra guía útil para resolver problemas de rendimiento, que puedes encontrar en https://wpml.org/faq/prevent-performance-issues-with-wpml/. Si después de seguir la guía y desactivar WPML el problema continúa, te sugerimos contactar al soporte de Woocommerce para obtener más ayuda en la mejora del rendimiento de tu página de pedidos.

Es posible que esta solución no sea relevante para tu caso, ya sea porque está desactualizada o simplemente no se aplica a tu situación. Si es así, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que has instalado las últimas versiones de temas y plugins. Si necesitas asistencia adicional, no dudes en contactarnos en el foro de soporte de WPML.

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Tagged: Not WPML issue, Performance

This topic contains 1 reply, has 2 voices.

Last updated by Andrey 10 months, 2 weeks ago.

Assisted by: Andrey.

Author	Posts
February 23, 2024 at 8:28 am #15336315
thomasV-73	Hello, Ever since I got WPML, the order page in the backend has gotten really slow. Whenever I need to go look for an order, it always takes a lot of time to load. I deactivated and deleted WPML and all additional plugins (in the way that your team prescribed), but the order page always remained slow. I even deleted all of my older orders from before 2023, but even that didn't do much. I am worried maybe some data tables were left behind which causes it to be slow.
February 26, 2024 at 6:26 pm #15345812
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for contacting WPML support. I understand that you're experiencing a slow loading time issue on your website's order page, and you mentioned that this issue persists even without the WPML plugin. In this case, the performance issue is likely not caused by the WPML plugin but rather due to general site performance. We have a helpful guide that may assist you in resolving this issue, which you can find at https://wpml.org/faq/prevent-performance-issues-with-wpml/. Suppose you still encounter this issue after following the guide and disabling WPML. In that case, I suggest contacting Woocommerce support for further assistance in improving the performance of your order page.