This thread is resolved. Here is a description of the problem and solution.
Problem:
The client wants to change their translated URL to be the same as the main language URL.
Solution:
1. Navigate to WordPress Dashboard > WPML > Settings > Translated documents options.
2. Select the option "Copy from original language if translation language uses encoded URLs".
3. Click Save to apply the settings.
4. Go to Dashboard > Pages and open the edit screen of the original page.
5. In the sidebar options under the "Languages" section, make a minor edit to the page, such as adding an extra space.
6. Save the changes to trigger an update.
7. Once a circular arrow appears beside the second language's links, indicating an update is needed, edit the translation again.
8. Save the translation after ensuring it is 100% translated.
For additional guidance, refer to our documentation on translating page slugs.
If this solution doesn't seem relevant to your issue, please open a new support ticket with us.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Last updated by 1 year ago.
Assisted by: Christopher Amirian.