Issue with the page after translation

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Tagged: Custom Work, Exception

This topic contains 21 replies, has 2 voices.

Last updated by Osama Mersal 6 months, 3 weeks ago.

Assisted by: Osama Mersal.

Author	Posts
May 22, 2024 at 1:23 pm #15658530
VH FP	Hello, an issue is showing after the page translation (things are not aligned as the main language). I already check lot of things and i don't understand the issue. Home page vs Home page in Portuguese. Thank you!
May 22, 2024 at 1:25 pm #15658532
VH FP	Please ask for access
May 22, 2024 at 1:33 pm #15658603
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. 1) I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. 2) It's not related to the issue, but according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/) You can increase it by adding the following code in your wp-config.php file right before the */ That's all, stop editing! Happy publishing. /* line: /* Memory Limit */ define('WP_MEMORY_LIMIT', '256M'); define( 'WP_MAX_MEMORY_LIMIT', '256M'); Best regards, Osama
May 22, 2024 at 2:06 pm #15658792
VH FP	Hello, thank you for your advising, i've did. That issue was solved (by default the sidebar was showing). The language switcher (flag) isn't appearing on menu. I put everytime on "Menu language switcher", i save and never show on frontend and after that disappears from the backoffice too.
May 22, 2024 at 2:07 pm #15658794
VH FP	I can't find the place to send you the credential on private
May 22, 2024 at 2:08 pm #15658824
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, I've enabled the private reply. Best regards, Osama
May 22, 2024 at 2:22 pm #15658846
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for the access details. I added the switcher, and it appeared correctly. (Kindly check the attached screenshot) Kindly check the page and let me know if it works correctly. (hidden link) Best regards, Osama
May 22, 2024 at 2:46 pm #15658974
VH FP	I've changed to "dropbox" and disappears. Why is happening this? Also i don't like the flags there. I've tried with "Custom language switchers" but unfortunately don't appear only the flag switcher (without the name of the language) I would like on the right side (after the cart)
May 22, 2024 at 3:15 pm #15659050
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, I added the switcher in the header using the header builder. (hidden link) Best regards, Osama
May 22, 2024 at 4:02 pm #15659216
VH FP	Isn't possible only the flag? will be better because we don't have to much space there. Thank you!
May 22, 2024 at 4:15 pm #15659227
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Please check it now. (hidden link) You can edit the language switcher from WPML-> Languages-> Custom Language Switcher-> Customize. Best regards, Osama
May 22, 2024 at 4:18 pm #15659249
VH FP	Hello mate, is better, however i don't want the blank space on the right side. The flags (and the rest of the content) should be aligned on the right side.
May 22, 2024 at 4:20 pm #15659251
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, This is your header CSS, so please check your header custom CSS and edit it. (Kindly check the attached screenshot) Best regards, Osama
May 22, 2024 at 4:26 pm #15659270
VH FP	Hi my friend, without the flag everything is aligned, i don't know why with the flags i have that space. This issue only happens with the flag, so the issue should be with the flag. Thank you!
May 22, 2024 at 4:40 pm #15659305
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for your update. The issue occurs because of the CSS used in the header. When adding any element, you will see the issue. For example, delete the flags and add a button. However, I was able to fix the issue by adding the following code to your custom CSS. (hidden link) .whb-flex-equal-sides :is(.whb-col-left,.whb-col-right) { flex: 0 0 auto !important; } Please check it now. (hidden link) Best regards, Osama