Move of the website issue

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client has migrated their site to uae.revent.store and is now unable to translate additional content on the original site ai.revent.store using WPML.
Solution:

We have resolved the issue with the prompt boxes, and now a new option is available if the customer needs to change the initial prompt. For more information click here

If this solution doesn't look relevant, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: ATE, Documentation request

This topic contains 5 replies, has 2 voices.

Last updated by Christopher Amirian 1 year, 1 month ago.

Assisted by: Christopher Amirian.

Author	Posts
November 6, 2023 at 1:17 pm
Atiq Rahman	i have translated my sire content on ai.revent.store and transfer my site and migration completed. on uae.revent.store, now i want to translate more on ai.revent.store WPML is not allow me to translate on ai.revent.store. how can i disconnect properly ?
November 6, 2023 at 1:44 pm
November 6, 2023 at 1:49 pm #14738513
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, Asked the ATE team to take a look into the issue and I will inform you as soon as I have an update. Thanks.
November 6, 2023 at 1:51 pm #14738515
Atiq Rahman	Sure, i'm waiting for reply. thank you
November 9, 2023 at 8:02 am #14762887
Atiq Rahman	Hi, Still No update. Any update for me?, right now i have created one development sites for this domain after i connected and deleted old one my all translation is gone. But still i'm no worried for this. Can you please help me why widgets are not showing after translation? here is link ai.revent.store/shop there is advance filter click it for English and after made arabic there is only few! i have already translated all but there is noting showing. Thank you
November 11, 2023 at 4:29 pm #14782539
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, I am still waiting for the ATE team for an answer and what to do next. let's keep the development site translation and what to do next to fix the loop issue and do not add other questions regarding filter. For that you are welcome to open up a new ticket/chat. Thanks.
November 13, 2023 at 10:35 am #14787355
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, Now the Prompt boxes are gone and you can use WPML with no issues. For the other issue you have mentioned please kindly open up another chat/ticket.