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Last updated by Dražen 12 hours, 56 minutes ago.

Assisted by: Dražen.

Author Posts
March 25, 2025 at 9:16 am #16855586

hassanM-11

Hi,

Could you please check why Property listings are not appearing on the homepage or any other pages after translation. I have pinned featured properties to display in the website's header as a hero slider, its showing well in English website hidden link but none of the properties are showing up in the header in Arabic version.

Looking forward to your assistance.

Thanks

March 25, 2025 at 9:18 am #16855606

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

as for the Property listing issue, let's further check it in this ticket.

Please share the access details of your website, so I can log in and take a look.

I’m enabling a private message for the following reply.

We have strict policies regarding privacy and access to your information.

Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/


- Please backup the site files and database before providing us access. 

- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.



Thanks,
Drazen

March 25, 2025 at 11:27 am #16856977
hassanM-11

Hi,

As per your request, I have created your user account, and you can now log in to the website to check the integrations.

Additionally, I’d appreciate it if you could confirm the number of words we need to translate per language. Based on your website's word-count and credit estimation, translating 187,500 unique words on our website into four languages would require approximately 1.5 million credits, costing around €512 (screenshot attached).

We plan to translate our website into Arabic, Azerbaijani, French, and Russian (one by one). However, there is no option for a customized package of purchasing 1.5m credits—only the ability to switch to a Pay-as-You-Go plan.

With Pay-as-You-Go, we lack visibility on the potential monthly costs. Could you please:

1. Confirm whether our calculation of 1.5 million credits for €512 is correct?
2. Provide an estimate of how much the costs would be per month?

Looking forward to your response.

Best Regards,
Hassan

New threads created by Dražen and linked to this one are listed below:

https://wpml.org/forums/topic/split-word-count-price/

estimated credits.png
March 25, 2025 at 12:06 pm #16857383

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello Hassan,

as I have said, we limit 1 issue per ticket to keep things clear, I have opened a new ticket for you:

- https://wpml.org/forums/topic/split-word-count-price/

I will be checking the further property translation issue and get back to you.

Regards,
Drazen

March 25, 2025 at 12:14 pm #16857430

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I have checked, but I see you have not translated properties. You need to translate them by clicking the + icon, or sending them for translation via WPML > Translation Management.

I also advise reading the docs I shared in the last ticket on how to translate things from the Houzez theme and following them. hidden link

Let me know how it goes and if you still have issues withthe Properties on the homepage, after translating them.

Regards,
Drazen

Properties ‹ Al Zaeem Real Estate — WordPress.jpg
March 28, 2025 at 5:13 am #16870992

hassanM-11

Hi Drazen,
Please help us translate everything on our website except the pages. We will translate pages manually. But want you to fix the homepage and menus for us.
Thank you

March 28, 2025 at 7:18 am #16871194

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I am glad to help, but you would need to follow my suggestion; I can not do the whole job on your website for you.

1) As said before, for property, you first need to translate properties, which you can do by clicking the + icon or by sending them to automatic translation / yourself via WPMl > Translation management.

2) For menu go to Appearance> > Menu, choose your menu and click the plus icon and create a menu in Ar language how you wish.

- hidden link

Let me know if you have any questions or doubts.

Regards,
Drazen

March 28, 2025 at 7:46 am #16871238

hassanM-11

Hi Drazen,

We have several amenities that are repeated across all properties, such as Furnished Kitchen, Kids Play Area, Gym, Parking Facility, Garden and Parks, Swimming Pools, etc.

Is there a way to translate these amenities all at once so we don’t have to repeat the translation every time?

I see that amenities are already categorized under Admin Panel > Real Estate > Status (hidden link).

Would it be possible to set these translations there, or do we need to add them to the glossary?

I also want to avoid spending translation credits on these common terms repeatedly. Since we have thousands of properties, translating "Swimming Pool" multiple times would be an unnecessary cost.

Please advise on the best approach.

Thanks,

Screenshot 2025-03-28 113909.png
Screenshot 2025-03-28 114508.png
March 28, 2025 at 8:13 am #16871428

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

You will not have to pay for things that are the same and repeated, as in the case you mentioned.

All translations are saved in translation memory for your website, and once repeated, WPML uses it from memory, not charging you again, and translating it.

- https://wpml.org/documentation/translating-your-contents/how-wpml-keeps-track-of-your-translations/

Regards,
Drazen

March 28, 2025 at 8:52 am #16871599

hassanM-11

Got this, but do you recommend that I translate all of the amenities and put these in glossary section? I have already translated about

Regards,
Faisal

March 28, 2025 at 10:09 am #16871797

hassanM-11

Hello,

Just tested this page hidden link in Arabic and found that many of the fields are not translated. Please see the screenshot attached.

Besides this, we do not want to translate the slug (URL), it should be hidden link name of the property, page, or specific content)

Please advise,

Thank you

Screenshot 2025-03-28 134538.png
March 28, 2025 at 10:59 am #16872285

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello Faisal,

1) No need to add it to the glossary if the translation of the term is okay with you.

2) As for other parts of website, you need to translate them also, not everything of that is added via page you are translating.

For example so of the strings are coming from theme files, and you need to translate them via WPML > String translation.

Other are agents post, that you need to translate and etc.

I advise reading the shared Houzez documentation and following it step by step to make sure you have translated all and correctly, since some parts also require manual adjustment.

3) In order to have same slug as in English page, you will go to enable WPML → Languages. Under Site Languages, click the Edit Languages link.
In the table, set the Encode URLs value to Yes in the language you want slugs to be copied to. Click Save.

Next, go to WPML → Settings.
Under Translated documents options, set Page URL to Copy from original language and save.

Now you will need to re-translate the content and it will apply this to new translation. For old already done translations, you can edit the translated page manually and adjust URL.

Hope this helps.

Regards,
Drazen

April 3, 2025 at 6:25 am #16889894

hassanM-11

Hi Drazen,

I translated a property hidden link into arabic and here is the link hidden link I cannot change its URL, it should be in English.

Secondly on my English website, its added in the hero header (website slider) but my arabic website is showing without a property header. Screenshot attached.

Besides this, pictures of cities and communities also not showing. Screenshot attached.

Please make the adjustment to the website so everything starts showing normally.

Thank you and Best Regards

homepage featured properties in header.png
emirates pictures.png
Screenshot 2025-04-03 102002.png
April 3, 2025 at 6:57 am #16890072

hassanM-11

Now, I am adding the media manually. It should be automatic. There is a huge amount of content that we want to translate, and in 4 languages. How will we manage all this mess?

April 3, 2025 at 9:51 am #16891084

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for getting back.

Sorry to hear you have issue, as I have said before you are using Houzez theme, which has some issue and we are working on them with theme authors.

That is why I suggested we go over each issue one at time, as we are doing, and solve them.

Let me start with one thing at a time:

1) URLs - you translated this property before you encoded URL settings. You can edit the URL of AR page and set it how you wish. I have done this for you now.

- hidden link

2) Please explain how you are setting the slider in the default language homepage? And how are you selecting what to show in slider?

3) For taxonomy images, I have set custom field fave_taxonomy_img to copy from WPML > Settings > Custom Term Meta Translation.

You will need to resave, default language taxonomy for it to be saved/synced for translation.

Regards,
Drazen