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Tagged: Documentation request
This topic contains 4 replies, has 0 voices.
Last updated by marioS-49 4 days, 7 hours ago.
Assisted by: Marcel.
Author | Posts |
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April 2, 2025 at 5:36 pm #16888308 | |
marioS-49 |
Background of the issue: Symptoms: Questions: |
April 3, 2025 at 4:04 pm #16893873 | |
Marcel Supporter
Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00) |
Hi, The domain should point to the same root folder as your main domain. Currently, it’s being redirected via a 301 redirect, which isn’t the desired setup. To verify the correct configuration, you can place a simple test.txt file in the root directory. If you’re able to access that file through both domains, then everything is set up correctly. If you need assistance adjusting your DNS settings, I recommend reaching out to your hosting provider for support. Best regards, |
April 3, 2025 at 4:27 pm #16894073 | |
marioS-49 |
Thanks Marcel I added a test.txt file and can access it on both domains hidden link |
April 3, 2025 at 4:39 pm #16894226 | |
Marcel Supporter
Languages: English (English ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00) |
Hi, so you just need to remove the 301 redirect and add the domain in WPML, so the root of the domain loads correctly and displays content. Right now, the main domain still has the redirect: >>> <em><u>hidden link</u></em> > -------------------------------------------- > 301 Moved Permanently > -------------------------------------------- Status: 301 Moved Permanently Code: 301 Date: Thu, 03 Apr 2025 16:37:24 GMT Content-Type: text/html; charset=UTF-8 Connection: close Server: cloudflare Best Regards, |
April 4, 2025 at 2:32 pm #16898031 | |
marioS-49 |
Hey I found the solution. The website has to have its own cPanel account. As the secondary domain needs to be an alias and not an addon domain. This is achieved by selecting the "share document root folder" setting for the secondary domain. You can't have the domain direct to a single folder (which you would do if you were hosting multiple websites using a single cPanel account). I could not find this answer in any thread about this issue, so hopefully this can shed some light for others. |