1.
The menu is done automaticly with the theme.
Those are the catagory and sub catagory of the products.
While i was taking screeshots, i am wondering if it's becouse the slugg of the catagory's are also renamed ( NL.png and EN.png ) If so how do i cange that?
2.
The other thing is just an product where i made it a variable with the 'Variation Swatches for WooCommerce' plugin.
Here i make the product a virtual and downloadable product with the cost of 0 euro ( yes it's free ). After that i add an pdf that they can download if they 'purchase' the product. product: hidden link
This product has 3 variantions ( all 3 are the same car brand / model ) ( see 1.png, 2.png and 3.png )
This Variation Swatches for WooCommerce is not in our compatibility list, however, it doesn't necessarily imply that it is not compatible, just that our team has not tested it yet.
On the other hand, the author of the plugin claims that it is compatible and created a dedicated tutorial about how to make it work with WPML.
Everything works fine, but there is a small problem.
It's nessesary to write a price in the price field, even if it's zero like on my products. ( see at NL-11.png )
When its copyed to the translation, there is not a '0' there. I think that is the problem. ( see EN-11.png )
I tested locally, creating and translating a product with a 0 price, and in the translation, it appears with 0 too. How did you translate the product?
Can you please update one original product, update the translation, and check if this solves the price issue? And then, if that's the problem with the plugin?
I meant updating the original (with a minor change). That will trigger a "needs update" in the translation. Then you update it using the Advanced Translation Editor (no price there, but it should force a price sync)
This is just to test if you are right about being the wrong price the root cause of the problem.
So i typed 0 in the price, i updated it and went to WPML to retranslate it. (img 011.png were 3 times ! instead of checks) now they are checks again and still i cant download them while translated.
What is strange, my codriver notebook is also a variable product and there i can use it while translated. ( see img 033.png )
Because the previous ticket is closed, credentials were removed. It's done automatically for your safety.
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue.
It would be better to a testing site where the issue is replicated.
The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I'll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site.
This will allow me to create a copy of your site and your content.
Once the problem is resolved I will delete the local site.
**IMPORTANT**
- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields.
On my local copy of your site, I tried deleting a translation and then retranslating it.
After that, the product variations appear.
Can you confirm this on your end?
To delete a product translation, you can:
- Go to Products
- Switch the language using the language switcher in the admin bar
- Trash the product and empty the trash
- After this, go to WPML -> Translation Management and translate the product again
I just tryed it with this one: hidden link
I trashed the english version. Went to WPML -> Translation management and transladed the english version again and still i got the same error.
Next thing i tryed was to trash all 3 languages, empty trashcan and go to translate them again via WPML -> Translation management but still on all 3 languages i get the same error.
I managed to reproduce the issue from scratch:
- Create a product with per-product attributes (not global attributes)
- Create variations with price 0 in the original language
- Translate the product
At this point, the translations show the message that there is no stock.
Changing the price in the original and updating the translation did not fix the problem.
Deleting the translation, setting the variations price to 1, and translating again did.
I will escalate the issue to our second-tier support. I'll keep you posted.
