WPML detected a new address for this site

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Supporter timezone: Europe/Zagreb (GMT+02:00)

Tagged: Documentation request

This topic contains 6 replies, has 0 voices.

Last updated by Bruno Kos 4 days, 18 hours ago.

Assisted by: Bruno Kos.

Author	Posts
April 2, 2025 at 11:39 am #16886674
Vipul Jadvani	Background of the issue: In my production site, we have not changed the domain or done anything, yet I received a notice message from WPML stating 'WPML detected a new address for this site'. It looks like this site was previously at 'hidden link' and now it’s at 'hidden link'. Symptoms: WPML detected a new address for this site. Looks like this site was previously at 'hidden link' and now it’s at 'hidden link'. even though we do not have such subdomain. Questions: How is it possible that WPML detected a new address for the site without any changes made and we do not consider the 'hidden link' domain ? What solutions are available to address this issue with the highest priority?
April 2, 2025 at 11:54 am #16886745
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, The false message may appear because of this: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/#using-wpml-on-two-domains Can you try this? - From either your primary or secondary domain, go to WPML → Support and click on the Troubleshooting link. - On the WPML Troubleshooting page, click the button labeled Force-enable WPML’s Advanced Translation Editor. Does it help?
April 2, 2025 at 12:28 pm #16886959
Vipul Jadvani	Hello, I do not have other domain "hidden link" then why it displays over there ? Can you please share private links so i can attached the screenshot and provide actual URL as well. Thank you.
April 2, 2025 at 12:43 pm #16887039
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	I marked your next reply as private so that you can safely add credentials.
April 2, 2025 at 1:32 pm #16887327
Vipul Jadvani	Hi , our site name is hidden link and here i attached the screenshot for the same. As of now i do not have credentials so can you please provide the steps so i can ask my team to follow that. Please provide your suggestion.
April 2, 2025 at 3:25 pm #16887848
Vipul Jadvani	As i mentioned, I want to attach my key to my original domain only. currently it shows it is bind with other domain which is similar to our domain hidden link{xyz}.co.kr". Please help me out to revert back my key with my original domain. Thank you.
April 3, 2025 at 10:28 am #16891288
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	I am not sure I understand fully, but are you trying to use an existing WPML site key for a different URL? As this will not work. Key is a combination of the site URL + your WPML username. If you need to re-register keys, you can follow this: https://wpml.org/faq/how-to-remove-the-this-site-is-registered-on-wpml-org-as-a-development-site-notice/#what-if-the-notice-still-appears-after-moving-to-production As for the banner, you can try this to remove it: - From either your primary or secondary domain, go to WPML → Support and click on the Troubleshooting link. - On the WPML Troubleshooting page, click the button labeled Force-enable WPML’s Advanced Translation Editor. Does it work?