Can you please help me for translation in this checkout page payment fields

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to find and translate the payment fields on the checkout page of their website into all the required languages.
Solution:
We recommend following the guide on finding and translating strings that do not appear on the String Translation page. You can find the guide here: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
If you're experiencing this issue, try searching for the specific strings directly in the WPML String Translation interface as demonstrated here: https://stefanodesign.com/wp-admin/admin.php?page=wpml-string-translation%2Fmenu%2Fstring-translation.php&search=card+number&search_translation=1&context=woocommerce-paypal-payments

Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

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Tagged: Documentation request

This topic contains 5 replies, has 2 voices.

Last updated by Carlos Rojas 6 months, 3 weeks ago.

Assisted by: Carlos Rojas.

Author	Posts
May 20, 2024 at 10:02 am #15644618
valentinB-22	Can you please help me for translation in this checkout page payment fields in all the languages as per my websites Please open a chat support for a quick resolution of the issue. I have not found the option to start the chat. hidden link hidden link
May 20, 2024 at 10:19 am #15644897
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hello again, Could you tell me if you followed the guide I shared in your previous ticket? https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/ Regards, Carlos
May 20, 2024 at 10:42 am #15645000
valentinB-22	yes i have followed it , but in my theme i have not found the translation option and also in string translation. I have not found the string hidden link
May 20, 2024 at 10:48 am #15645024
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Thank you for your message I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Our Debugging Procedures I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to back up the site before providing us access. If we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
May 20, 2024 at 11:46 am #15645409
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Following the same guide I shared I was able to find and translate the string: hidden link
May 20, 2024 at 12:05 pm #15645445
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Please don't hesitate to contact us if you need our help in the future with WPML. We will be more than happy to help. Have an excellent day!