This thread is resolved. Here is a description of the problem and solution.
Problem:
After updating the Organic Builder Widgets Pro plugin, the translated French homepage is not displaying correctly, showing an error message. The widgets appear in English but not in French or Spanish when accessed through the WordPress customizer.
Solution:
1. Edit the homepage in the original language.
2. Make a small change to the content, especially in the elements that are not correctly translated.
3. Save the changes.
4. Update the translation and double-check if the issue has resolved.
If the problem persists, it might be due to the widgets not being correctly registered with WPML. Ask the developer if the widgets are registered in WPML and refer them to the documentation on achieving WPML compatibility for themes and plugins at https://wpml.org/documentation/support/achieving-wpml-compatibility-for-your-themes-and-plugins/ and the Go Global program at https://wpml.org/documentation/support/go-global-program/.
If these steps do not resolve your issue, or if the solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 2 weeks, 6 days ago.
Assisted by: Carlos Rojas.
