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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client wants to prevent the translation of the company name 'Routes' to 'Rutas' in different languages on their website.
Solution:
If you're experiencing this issue, we recommend you add the string 'Routes' to the glossary to prevent its translation. You can follow the steps described in our guide on how to create and manage glossary entries. Here is the link to the guide: How to Create and Manage Glossary Entries.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket for further assistance.

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This topic contains 1 reply, has 2 voices.

Last updated by Carlos Rojas 5 months, 2 weeks ago.

Assisted by: Carlos Rojas.

Author Posts
June 6, 2024 at 12:29 pm #15710956

eamonnT

Background of the issue:
I have some pages, for example, hidden link. The English keyword is 'Routes Car Rental Tampa'. If I translate, the system will translate the noun 'Routes' to 'Rutas'. I want to prevent the system from translating 'Routes' because it is the name of a company.

Symptoms:
The system translates the noun 'Routes' to 'Rutas' when translating the page.

Questions:
Can I prevent the system from translating 'Routes'?

June 6, 2024 at 12:59 pm #15711148

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello,
Thank you for contacting us

To achieve this you will need to add the string Routes to the glossary following the steps described in this guide: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/how-to-create-and-manage-glossary-entries/

Regards,
Carlos