[Resolved] I found a pending page waiting for translation

Hello!
This is Mercedes from the Accounts team.
I have checked your account and found the problem.
You had the renewal link transferred for your site in February last year. This included automatic translation. This account type is called End user.
This year the renewal payment for this subscription WAS NOT PAID and your account expired on Feb 17th.
On Feb 20th you bought another subscription, instead of renewing your End user account. You bought a Blog subscription, which costs the same as the end-user (39$), but this does not include the same features.

We can offer a refund for your Blog purchase and you can then renew your end-user account. This will allow you recover the features you had before.

Please confirm and we will move forward.

Kind regards

I have asked the Systems team to work on this.
The end-user account is when your developer transfers the link for the renewal of your url as per this article https://wpml.org/purchase/transferring-account-renewals-to-your-clients/

In any case, I will let you know as soon as it is ready.

Kind regards,

Before moving forward, let me clarify some things:

-The end-user account gives you access to all WPML features (including automatic translation) but it allows you to use WPML on the site which was registered by your developer at time of the transfer. It does not allow you to add a new url.

-The Blog subscription (the one you bought by mistake) does not give you access to automatic translation or several of the other WPML features. It only gives you access to the core plugin, for basic translation controls of your site.

-If you want to have access to all WPML features and be able to register up to 3 production sites, and 9 development sites, plus unregister and register urls as much as you want, you will need the CMS version, which costs 99$, with yearly renewals at 74$.
if so, you can log in to your account and upgrade your subscription to a CMS version for the difference only.

Let me know please.

Many thanks

Hi!
We have issued you a refund for your Blog purchase and re-enabled your account so that you can renew your previous subscription.
Please log in to your account and you will see a link to do this from your Account page
https://wpml.org/account/

I have also sent you an email about this. Feel free to reply there if you find this more convenient.

Let me know how it goes.