When I go to WPML/Translations I receive a error message "Jobs could not be loaded"
I tried this and still got this message:
I tried this:
Plugin Conflicts: Deactivate non-WPML plugins one by one to find conflicts.
Re-register WPML: Go to WPML > Plugins > Commercial to unregister and re-register the site with a new key.
Troubleshooting Tool: Go to WPML > Support > Troubleshooting and run the following:
Clear cache in WPML.
Remove ghost entries from translation tables.
Fix element_type collation.
Fix post type assignment.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Vienna (GMT+02:00)
Hi,
before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.
Do you have a staging site where we can take a look? I would eventually also need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed
Your next answer will be private which means only you and I have access to it.
❌ Please backup your database and website ❌
✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.
✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen
Hello,
My name is Carlos, and I will continue working on this ticket
Thank you for sharing the credentials requested! I fixed an issue in the languages table of the database, and now the translations are loading correctly.
Please follow these steps:
1. Log in to your WPML account and go to the Sites page: https://wpml.org/account/sites/
2. Delete the existing site key
3. Create a new subscription key for your site
4. Visit your Site Dashboard and navigate to Plugins >> Add New >> Commercial tab: hidden link
5. Click on the “Unregister WPML from this site” link
6. Register with the new site key and refresh the page
That will register the site under a new registration key. No translation will be affected.
