This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/taxonomies-is-not-translating/
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | 8:00 – 12:00 | 8:00 – 12:00 | 8:00 – 12:00 | 8:00 – 12:00 | 8:00 – 12:00 | - |
- | 12:00 – 16:00 | 12:00 – 16:00 | 12:00 – 16:00 | 12:00 – 16:00 | 12:00 – 16:00 | - |
Supporter timezone: Europe/Zagreb (GMT+01:00)
Tagged: Go Global Application
This topic contains 17 replies, has 0 voices.
Last updated by Dražen 1 day, 4 hours ago.
Assisted by: Dražen.
Author | Posts |
---|---|
January 20, 2025 at 6:52 am #16611793 | |
mohamedt-3 |
Sorry i forget to ask you about all sub taxonomy is not showing in the Elementor widget, In this screenshot i have attached, you can see that the taxonomy ( Packages By Destination ) is displaying but the sub taxonomy not showing up. Best regards. |
January 20, 2025 at 7:06 am #16611805 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, are you using the default Elementor widget or is this part of some plugin/theme? Does the issue happen for translated content or the default language also? Regards, |
January 20, 2025 at 11:26 am #16612888 | |
mohamedt-3 |
Hello, this part of some plugin/theme Regards. |
January 20, 2025 at 12:12 pm #16613211 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, since you are using a theme that is not officially compatible, nor tested by us some issues may happen. I can take a look, but in the end if it needs author collaboration you would need to contact them and ask to collaborate and join our program via nthe ext link: - https://wpml.org/documentation/support/go-global-program/ I can take a look and try to help, please go to the next link set up WPML and your theme, and a few dummy tags and sub tags and create page with the same element widget, just a simple example of the issue so I can see and debugg it: - hidden link Regards, |
January 20, 2025 at 2:19 pm #16613951 | |
mohamedt-3 |
Can you please make it easy for me to login with the login details you have to check it ? |
January 20, 2025 at 2:42 pm #16614023 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, I am not sure I understand your reply, do you have any issues accessing? If you click the link above you should be logged in to the website. Regards, |
January 21, 2025 at 6:10 am #16616395 | |
mohamedt-3 |
Hi, i can access the link but why you want me make an example from scratch, there is already a website have issue and you can check, Thanks. |
January 21, 2025 at 7:52 am #16616645 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, I need to check it on the new website, so I can confirm this is a bug and try to help and find a workaround since this is not an officially compatible plugin/theme and we might not be able to help further here and you would need to contact the author and invite them to compatibility program or use official compatible plugins/themes. This is a way for me to try and help you, before concluding that the author needs to collaborate with our team in making it compatible. I hope it makes sense. Regards, |
January 22, 2025 at 10:28 am #16622175 | |
mohamedt-3 |
Hello. i have set up WPML and theme, and a few dummy tags and sub tags and create page with the same element widget, just a simple example of the issue so you can see and debugg it: hidden link this page is translated to Czech, all sub taxonomy is translated and tours, Best regards. |
January 22, 2025 at 12:56 pm #16623012 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, thanks, I have checked and I can see this is an extra widget function added by the theme Havezic. I am afraid we are not aware of this theme, nor was tested by us nor can we adjust their theme code. Please report this to the theme author, as they will need to adjust the code to fetch the correct translated taxonomies, and if they need our help and wish to become WPML compatible, they can join our GoGlobal program: https://wpml.org/documentation/support/go-global-program/ Regards, |
January 22, 2025 at 1:55 pm #16623462 | |
mohamedt-3 |
Hi, its getting hard every time you answer, dear can you please give me a simple answer, it will be fixed or not?? i have use WPML more then 8 years ago and i have contact your support many time for many different website, but this is the first time i see that you are trying to make me stop using WPML. Regards, |
January 22, 2025 at 2:00 pm #16623487 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, as I have informed you, there is not much we do here since the code is added from the theme that is not officially compatible with WPML. You need to follow my suggestion and report this to the theme author and if they need our help they can join our program and we will be glad to help them. Regards, |
January 22, 2025 at 2:10 pm #16623639 | |
mohamedt-3 |
Report this to the theme author will not fix the issue, you know that, and if the will decided to join your program that will takes time, |
January 22, 2025 at 2:13 pm #16623649 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00) |
Hello, I am afraid we can not debug and adjust the code from themes that are not officially compatible or are not collaborating with WPML, I have tried my best to check for a solution but where not able to find it. As per our support policy please check with the theme author and if they are willing to collaborate we can work together and advise them on this issue. This needs both sides and hope you will understand, not much we can do on our own in this case. Regards, |
January 25, 2025 at 2:17 pm #16633615 | |
mohamedt-3 |
i have contacted the theme author and that was the answer, Dear mate, It is possible that this is an issue with the Three Booking plugin conflicting with WPML. We will contact the plugin author or you can contact them here. hidden link Thanks. |