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Last updated by Paola Mendiburu 1 week ago.
Assisted by: Paola Mendiburu.
Author | Posts |
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December 10, 2024 at 10:57 am #16497469 | |
orO |
Background of the issue: Here you can see products: hidden link As you can see I already translated the products: So why are they not appearing in their category? This was just an example, all product categories I check on the translated version are empty. I also do not understand why the slug for the translated version is different. Why do I have to add "-en" to the category slug: hidden link Symptoms: Questions: |
December 10, 2024 at 12:00 pm #16498043 | |
orO |
Do you still need the credentials I gave you? please do not break the website. |
December 10, 2024 at 2:41 pm #16498949 | |
orO |
I am not sure why it says "[Waiting for user feedback]" on this ticket. This ticket is waiting for you. I gave Paola credentials and after working together with her on the chat she said she will converted the chat into a ticket and get back to me. This ticket is waiting for you. |
December 10, 2024 at 8:00 pm #16500267 | |
Paola Mendiburu Supporter
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00) |
Hi! This is Paola. I’ve sent you a private message regarding a migration so I can proceed with the debugging. Please let me know once it’s completed. |
December 11, 2024 at 9:37 am #16502404 | |
orO |
Hello, |
December 11, 2024 at 9:40 am #16502437 | |
orO |
OH, ok, I didn't understand that these yellow lines were hiding messages and I need to click them. Can you do these migrations? you seem to know how it's done and I don't want to take a wrong step. You still have the credentials. |
December 12, 2024 at 7:58 am #16506505 | |
Paola Mendiburu Supporter
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00) |
I am on it. I will let you know when I have news. |
December 12, 2024 at 3:31 pm #16508716 | |
Paola Mendiburu Supporter
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00) |
The issue has been escalated to the second tier. I will let you know when I have some news. |
December 13, 2024 at 8:21 am #16510303 | |
Paola Mendiburu Supporter
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00) |
Hi there! To solve the issue I did the following: Now appears everything correctly. |