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This thread is resolved. Here is a description of the problem and solution.

Problem:
You need to change the footer content of your DIVI theme and cannot find the footer template in the translation management page after modifying the default English content.
Solution:
If you're experiencing this issue, we recommend checking the specific post types for your DIVI theme's footer, header, and body layouts directly in your WordPress admin area. You can access these areas using the following links:

Please visit the following URLs and check if you can translate the templates.
Footer: yourdomain/wp-admin/edit.php?post_type=et_footer_layout
Header: yourdomain/wp-admin/edit.php?post_type=et_header_layout
Body: yourdomain/wp-admin/edit.php?post_type=et_body_layout

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If this does not resolve your issue, please open a new support ticket with us for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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Last updated by davidF-129 2 days, 13 hours ago.

Assisted by: Kor.

Author Posts
February 19, 2025 at 2:15 am #16721516

robertF-47

Background of the issue:
I need to change the footer content of my DIVI theme on my site hidden link. After changing the default English content, I couldn't find the footer template in the translation management page. Even after re-creating a global footer for all pages, I couldn't see it.

Symptoms:
Can't find footer template in translation management after changing the default English content.

Questions:
How can I translate the global footer content into other languages?

February 19, 2025 at 9:46 am #16723301

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

February 19, 2025 at 1:14 pm #16724650

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. You can use the links below for your reference.

hidden link -footer
hidden link -header
hidden link -body

February 20, 2025 at 1:02 am #16727134

robertF-47

This is the footer for a specific page.
I need to change the content for all page footer.
It's global footer.
I can't find it.

February 20, 2025 at 1:16 am #16727142

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've checked and that's the correct footer when I edited the Global Footer as shown in the attached screenshot.

Screenshot_316.jpg
February 20, 2025 at 1:31 am #16727166

robertF-47

I see.
The footer name is repeated.
So I could't find the right one.
Thank you for your help.

February 20, 2025 at 9:42 am #16728500

davidF-129

Hi
please check this Product
hidden link

in english product image Show fine but i have duplicate in other language product image not Showing Please check it

other language
hidden link