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WordPress 6.7 has introduced a new issue that impact translations, please update WooCommerce and WPML to the latest versions before you report issues. More about this here - https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/
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Supporter timezone: Europe/Bucharest (GMT+02:00)

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Last updated by Mihai Apetrei 23 hours, 30 minutes ago.

Assisted by: Mihai Apetrei.

Author Posts
November 19, 2024 at 2:52 pm #16420299

marcellom-15
Site owner

Background of the issue:
I am working on a site under development and purchased 40k credits from this account.

Symptoms:
The 40k credits I bought never arrived and are not showing up on my profile.

Questions:
Why have the 40k credits not appeared on my profile?
How can I resolve the issue of missing credits?

November 19, 2024 at 3:07 pm #16420333

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

I can see the credits and you should be able to see them here, too:
https://wpml.org/account

If you want, I can assign them for you to this site:
hidden link

Or you can assign them on your own by following the steps here:
https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/

I hope that you will find this information helpful.

Mihai Apetrei