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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 5 replies, has 3 voices.

Last updated by Long Nguyen 1 year, 8 months ago.

Assisted by: Long Nguyen.

Author Posts
August 24, 2023 at 1:46 pm #14286159

maartenK-17

I am trying to: translate to english

Link to a page where the issue can be seen: hidden link

I expected to see: hidden link in english

Instead, I got: hidden link

August 26, 2023 at 10:35 pm #14295345

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Our apologies for the delay in answering, as we are handling a high demand for support requests. One of my colleagues will assist you shortly on this matter.

Please take note that the Brizy Plugin is not compatible with the WPML Translation Editor and you can only create translations manually with the WordPress Editor editing directly in Brizy.:

Source:
https://wpml.org/plugin/brizy/

Guide:
https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

In the meantime, please also revise WPML > Support inside the sections PHP and WordPress, as it could be that your Site does not have enough WP MEMORY LIMIT assigned in order to perform as expected.

In order to help you faster, I've enabled a private message for submitting the debug information for this support ticket. Please see this link for how to get this information from your site and give it to us:
http://wpml.org/faq/provide-debug-information-faster-support/

Make sure to only use the private reply form in order to provide this information. Please do not paste the debug information directly into a comment on this ticket.

Best regards
Andreas

August 28, 2023 at 12:42 am #14297007

maartenK-17

If translation is not working automatically, what advantage do I have using WPML over using Google translate or Chat GPT to translate?

August 28, 2023 at 8:57 am #14298761

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Maarten,

Please bear with us, not every plugin or theme on the internet is compatible with the feature Automatic Translation of WPML to translate content on your site. I recommend using a compatible page builder to create content on your site and translate it automatically with WPML such as Elementor.
You can find other compatible plugins here https://wpml.org/plugin/

I hope I was helpful. Don't hesitate to ask if you find any problem along the way, I'll gladly help you.

August 31, 2023 at 5:08 am #14316767

maartenK-17

Dear Long,

I am sorry but I just put 80 hours in building the website with Brizy and other plugins. To build a new one to make WPML work is just not efficiënt. What steps can I take in order to make the english website work? Because I think I need to re-install WPML in order to translate manually hidden link but now I lost all credits to automat

August 31, 2023 at 7:16 am #14317637

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

You can follow the documentation below to translate the page that is created with Brizy manually, no need to re-install WPML in this case.
https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

Checking on our server, I only the homepage is translated automatically, you can re-translate the page manually on your end.

Look forward to your reply.
Thanks

The topic ‘[Closed] The format in the english version is lost’ is closed to new replies.