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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Laura 4 years, 1 month ago.

Author Posts
January 16, 2021 at 1:28 pm #7859011

bjornA-9

Tell us what you are trying to do?
Going into the site and plugins getting error message "You are using an expired account of WPML. Extend your subscription. Clicking on it am getting to my WPML account but not sure what to do. Got recently an invoice from you so subscription paid. Its a first time. How can I "reconnect" my hempage in wordpress again with WPML account?

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

Screenshot 2021-01-16 at 14.27.08.png
January 16, 2021 at 3:55 pm #7859493

Laura
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hi,

thanks for contacting us.

Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

Please try to unregister and re-register your WPML copy following the instructions here https://wpml.org/faq/install-wpml/#register