[Resolved] Gravity Forms

Hi there,

Thanks for contacting WPML support.

I believe these Gravity forms addons like "Conditional pricing", "Conditional dates" and "Payment gateways" uses a custom field and if it's configured as "Copy" as explained here https://wpml.org/documentation/getting-started-guide/translating-custom-fields/#indicating-which-custom-fields-to-translate

So, any changes you made to the primary language fields will be copied over to the translated field.

To prevent this from happening, could you try searching for the custom field in WPML > Settings > Custom Field Translation > and configure it as "Translate"

Then, check/translate it again and see if it works for you?

I hope it helps and let me know how it goes.

Thanks!

Kor

Hi there,

Thanks for your reply.

I don't think ATE will display the full shortcode when translating. But I think it could be possible to display the "ID" on ATE and then, you can translate it. Would it meet your requirements?

Anyway, please share temporary access (WP-Admin and FTP) to your Website so that I could check and see if we can use some other methods to achieve what you needed there.

IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/ plugin for these backup needs.

Your following answer will be private, which means only you and I have access to it.

✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical.

Also, I noticed that your “WP Memory Limit” PHP limit is below the required 128MB or recommended 256MB as described at: https://wpml.org/home/minimum-requirements/ . Could you please contact your hosting provider and ask them to increase this PHP value for you and also, ask them to update the MySQL version to 5.6+?

Let me know how it goes.

Thanks!

Kor

Hi there,

Thanks for your reply.

I'm able to access your Website now and could you tell me which page can I see the shortcode shown in the attached screenshot that you shared earlier? Please share the URL of the page in question here and I will check on it.

Thanks!

Kor

Hi there,

Thanks for your patience.

I've checked, and to allow translation of the gravity form ID, I've inserted this custom XML configuration below here hidden link

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>gravityform</tag>
      <attributes>
        <attribute>id</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

Then, I've inserted the PHP code below to remove the "numbers" filter from the translation management. This code should be added to the theme's functions.php file, but since I cannot access the theme files, I've installed the "Code Snippet" plugin and added it here hidden link

function wpmlsupp_7499_allow_translating_numbers( $is_translatable, $job_translate ) {
    $data = $job_translate['field_data'];
    if ( 'base64' === $job_translate['field_format'] ) {
        $data = base64_decode( $data );
    }
    if ( is_numeric( $data ) ) {
        return true;
    }
    return $is_translatable;
}
add_filter( 'wpml_tm_job_field_is_translatable', 'wpmlsupp_7499_allow_translating_numbers', 10, 2 );

Now, you should be able to translate the ID as shown in the attached screenshot. Remember to make minor edits to the primary language page to refresh the "Advanced Translation Editor" contents. hidden link

Thanks!

Kor