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Please record a video using tools such as hidden link to show us what exactly happens when you delete WPML and reload hosting consumption information so we could see this in real time.
I understand your concerns about the space left on your hosting. Are there any other methods you can use to verify this information? To make of the accuracy of checking.
Have you had a chance to contact your hosting provider to seek their advice on this issue? This could be a false positive, as WPML should not take up significant space.
I don't know any other methods. Can you please propose?
I have contact my hosting provider and they said to contact with you as there is a conflict which is caused by WPML.
I know that this is not normal and I'm trying to find a solution as I want to use this theme with WPML and this is the 5th time that I had to deactivate and delete it.
I'm sorry that you ran into trouble with this. I do not have any specific tool to check your hosting space. I assume that your hosting provider can provide detailed feedback on this.
I can think of making a copy of your site and installing it locally to check the actual size of it.
You would need to temporarily install a "Duplicator" plugin (https://wordpress.org/plugins/duplicator/) on your site. This will allow you to create a copy of your site and your content. Then, you can provide the snapshot and send me the installer file and the zipped package you downloaded.
An even better idea is to create a copy with WPML-activated and WPML disabled. We can compare the package sizes. You can bring the results to your hosting provider if they are the same.
I hope this helps.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.
