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This topic contains 1 reply, has 2 voices.

Last updated by Kor 1 year, 11 months ago.

Assisted by: Kor.

Author Posts
May 19, 2022 at 11:57 am #11256719

daanV-5

Tell us what you are trying to do?
We have a custom post type and have set a different slug for this with string translation. This has always worked until recently we get a 404 on the English detail page of the custom post type.

Is there any documentation that you are following?
Yes, the normal manual for setting this up. In the attachments you can see the steps I have done. I have enabeld slugtranslations and set the slug translation. This is also visible at string translations.

Is there a similar example that we can see?
hidden link At this url you see the slug /oefeningen/ (dutch for skills). We want to translate this with the steps from the attachments but it is not working (it has worked before well). Now I have deleted the string translations so that the slug is not translated and now the post is visible. But we want to translate the slug.

What is the link to your site?
hidden link

Screenshot 2022-05-19 at 13.52.24.png
Screenshot 2022-05-19 at 13.51.59.png
May 20, 2022 at 9:46 am #11264247

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support.

I've checked this page hidden link and it leads to "Page Not Found 404".

Could you please try resaving your Website permalinks and see if it fixes it? Just go to the permalinks settings as explained here https://wordpress.org/support/article/settings-permalinks-screen/ and click on the "save" button.

If the issue persists, I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed

IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/ plugin for these backup needs.

Your following answer will be private, which means only you and I have access to it.

✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical.

While checking your debug information, I noticed that your “WP Memory Limit” PHP limit is below the required 128MB or recommended 256MB as described at: https://wpml.org/home/minimum-requirements/ . Could you please contact your hosting provider and ask them to increase this PHP value for you?

Thanks!

Kor

The topic ‘[Closed] Slug translation is not working anymore’ is closed to new replies.