Some images I had deleted on my main page is still visible on Classic Translation Editor. I cleared the cache in WPML, I sycronized posts taxonomies for media, I removed ghost entries from the translation tables. I also deleted the all content in the main page, log out and created the page again but the unwanted / deleted images are still there waiting for translation. Can I learn what is the reason and how to fix the issue. Thank you.
Fyi, the page Im worhing on it is the homepage and its translation; hidden link
It looks like you've tested most of the options in the plugin and the issue persists. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Upon reviewing your debug information, I have observed that the PHP limit for your "WP Memory Limit" is lower than the recommended 256MB or the required 128MB, as mentioned in the documentation found at: https://wpml.org/home/minimum-requirements/. To resolve this, I kindly request that you contact your hosting provider and request an increase in the PHP value for you.
The page crashes when I try to edit this page hidden link as shown in the attached screenshot. Getting "There has been a critical error on this website. Please check your site admin email inbox for instructions."
I got these error logs from your server and it's referring to this plugin FlyingPress.
PHP Fatal error: Allowed memory size of 1073741824 bytes exhausted (tried to allocate 536870920 bytes) in /home/u380742675/domains/travelingturks.com/public_html/wp-content/plugins/flying-press/src/Integrations/I18n/WPML.php on line 34
Do you have a staging site that I could use? Or can I deactivate plugins on your Website so that I can check on the WPML issue? The site keeps crashing when I try to edit or update this page hidden link
I think we should work on your Website on a dev or staging site. We kindly request a site snapshot. Alternatively, with your permission, we can create a snapshot on our own.
For this purpose, we typically recommend using the free plugin "Duplicator." If you are already familiar with how Duplicator works ( https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.
To assist you further, please follow these instructions:
Watch the Duplicator instructions video: hidden link
If the archive file exceeds 400MB in size, please utilize Duplicator's file filters to exclude the cache, wp-uploads directory, media, and archive files.
Once you have the archive file, please share the link with us. You can use services such as Google Drive, Dropbox, or similar platforms as the snapshot file will likely be large.
Please note that your next reply will be private, visible only to you and me. You can paste the link to the file there. Rest assured that once the issue is resolved, I will delete the local site.
Thank you for being patient. Apologies for the delay. I require additional time to look into this matter, but I'll get back to you as soon as possible!
Sorry for the delays. I will have to escalate this further to our 2nd Tier Support for further investigation. I will come back to you once I've feedback.
Upon further examination, it appears that this behavior is to be expected and isn't particularly related to WPML. It's standard for attached images to be listed alongside posts. When you create a post and upload an image from the media gallery, it automatically becomes attached to that post.
All of these considerations are taken into account in CTE during translation and are displayed, as they maintain a child-parent relationship with the post. The only way to detach them is by deleting them from the media library or using the "Unattach" button located next to the image (I can show you where to find this button if needed).
Even if you disable WPML plugins, the images will remain attached to the post. Therefore, it's normal for them to appear in the Translation Editor when WPML is active.
We tested the 'unattach' procedure for two images, and they no longer appear in the Classic Translation Editor. We followed these steps:
- Access Media from the WordPress Admin menu
- Switch the view to Media List
- Locate the media you wish to detach from the post
- Confirm under the “Uploaded to” column that the media is indeed attached to the post
- Directly below the name of the post or page, there should be an option to “Detach”. Click on it.
- Now, go to the original language post and make a minor edit (such as adding an extra space)
- Open the Translation Editor and verify that the image is no longer present
These steps should resolve the issue. Please try them and let us know if they are effective for you.
Kor hi! I will check it out and let you know. I also had another problem as I told you, the translation do not saved in CTE. Can we find out the reason, as well? Thank you..
New threads created by Kor and linked to this one are listed below:
