Problem: You are trying to use automatic translations in WPML, but the translations aren't showing, and the language switcher only displays English. You've been using the Classic Translation Editor, where fields for Spanish were blank and selecting 'Copy all fields from original' didn't resolve the issue. Solution: If you're experiencing this, we recommend switching from the Classic Translation Editor to the Advanced Translation Editor for automatic translations. Here are the steps to set this up: 1. Navigate to WPML->Settings-> Translation Mode and set it to 'Translate what you Choose' or 'translate everything automatically'. 2. Ensure the Automatic translation is set to your desired option. 3. Go to Translation Editor -> Editor for new translations and select 'Advanced Translation Editor (recommended)'. 4. For translations previously created using the Classic Translation Editor, change the editor to Advanced Translation Editor.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
Problem: In der Übersetzung werden neue HTML-Tags eingefügt, was das Layout der Seite verändert. Solution: Wenn Sie dieses Problem erleben, empfehlen wir Ihnen, das bereits bestehende Ticket zu verfolgen, das unter https://wpml.org/de/forums/topic/uebersetzung-fuegt-html-tags-hinzu/ zu finden ist. Dort werden wir weitere Updates und Lösungen bereitstellen.
Die Lösung könnte irrelevant sein, entweder weil sie veraltet ist oder nicht auf Ihren Fall zutrifft. Wir empfehlen Ihnen, ein neues Support-Ticket zu öffnen, falls dies der Fall ist. Wir empfehlen Ihnen auch, die Seite mit bekannten Problemen unter https://wpml.org/known-issues/ zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
Wenn Sie weitere Unterstützung benötigen, zögern Sie nicht, ein neues Ticket im WPML-Support-Forum zu eröffnen.
Problem: The client enabled a previous version of ATE, but encountered an issue with the (details button) on the product page. Solution: We resolved the issue by following the steps outlined on the WPML errata page. We recommend checking your English product page to ensure the problem is fixed.
If this solution does not apply because it might be outdated or not relevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problème : Le client reçoit un message indiquant qu'il n'a pas assez de crédits pour effectuer une traduction automatique malgré avoir crédité son compte de 20'000 crédits pour des traductions sur son site en développement. Solution : Nous avons corrigé le problème des crédits pour le site du client. Nous recommandons au client de vérifier si le message d'erreur persiste et de nous confirmer que le problème est résolu. Parallèlement, nous continuons à enquêter pour comprendre et résoudre définitivement la cause de ce problème.
Si cette solution ne s'applique pas à votre cas, ou semble obsolète, nous vous invitons à consulter les problèmes connus et à vérifier que vous disposez des dernières versions de vos thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
Problem: You are using the Traveler theme with WPML and have encountered an issue where automatic translation stops after translating 10 pages. Additionally, you are unable to preview the translated pages. Solution: For the issue of automatic translation stopping, it appears that the translation credits available on your site might not be sufficient to translate all the content. We recommend adding more credits to your site and observing if the automatic translation resumes effectively. You can also consider using the Pay As You Go subscription, which allows you to pay for the credits used after translation without the need to preload credits. For detailed guidance, please follow the documentation on Automatic Translation Pricing.
If this solution does not resolve your issues or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML Support Forum.
