The client is experiencing issues with translating their website content using WPML, despite having bought credits and using automatic translation. The menu translates, but the web content does not.
Solution:
We recommend checking the translation status of your posts and pages. First, navigate to Posts>>All Posts or Pages>>All Pages in your site's default language. You can switch between languages using the Dashboard language switcher at the top header. Look for Pencil Icons next to the posts/pages in the list, which indicate that translations are available. If you see these icons, click on them to open the WPML Translation Editor and verify if the content shows as translated.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend opening a new support ticket. Also, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum at WPML Support Forum.
