Problem: You are using the Astra theme and experiencing issues where multiple fields, including a button in the header and HTML fields in the footer, change languages unexpectedly. Even after disabling plugins and caching, the issue persists, and changes are overwritten when you publish them in the Astra footer builder. Solution: We tested your site by deploying it to a local environment without disabling any plugins, and the issue did not occur, which suggests a potential caching problem. Although you mentioned disabling caching, it's possible that server-level caching might still be active. We recommend checking with your hosting provider to ensure all forms of caching are thoroughly disabled. If the problem continues, it might be due to an outdated solution or a different issue not covered here. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If these steps do not resolve the issue, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to create educational paths on cyberbullying that include short lessons and reflective quizzes on the described scene. While the import in English did not present any issues, the import of the Italian versions resulted in quizzes displaying a 404 error page. Additionally, both as an admin and as a user, if the page loads, it is impossible to respond as the answer options are not displayed. Solution: We identified a compatibility issue between WPML and Sensei plugins. We performed a downgrade of both plugins to the following versions, which resolved the issue with the display of answer options: - WPML CMS Nav Version 1.5.5 - WPML Export and Import Version 1.0.2 - WPML Multilingual CMS Version 4.6.11 - WPML Sticky Links Version 1.5.4 - WPML String Translation Version 3.2.12 - Sensei LMS Version 4.24.5 - Sensei LMS Certificates Version 2.5.3 - Sensei Pro Version 1.24.1
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
