Problem: You are encountering 404 errors when trying to access NL support articles with Echo Knowledge Base plugin. Solution: We have identified that the translation of the slug "support" was incorrect for Echo Knowledge Base plugin. We corrected this translation, and now the articles should be accessible without any issues.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client was facing an issue where string translations were not showing on the front-end of their website, despite having updated translations and plugins. Solution: We recommended checking if the theme used on the site was updated to the latest version. The client confirmed that updating the theme resolved the issue, and the string translations started appearing on the front-end.
If you're experiencing similar issues, we recommend ensuring that your theme is updated to the latest version. Additionally, verify that you have installed the latest versions of all themes and plugins. If the problem persists, please visit our support forum for further assistance. We also highly recommend checking related known issues at https://wpml.org/known-issues/ and confirming the version of the permanent fix.
Problema: Le foto dei post delle categorie in inglese sono ridotte rispetto alla versione in italiano, presumibilmente a causa di un aggiornamento recente. Soluzione: Se stai riscontrando un problema simile, ti consigliamo di duplicare l'archivio tramite l'editor di WordPress. Questo sembra risolvere il problema poiché nella versione inglese potrebbe essere stato utilizzato l'editor classico di WordPress, che non interpreta correttamente gli shortcode. Duplicando l'archivio, verrà utilizzato l'editor di WP Bakery, che potrebbe non avere questo problema. Se la soluzione proposta non è più rilevante, perché potrebbe essere datata o non applicabile al tuo caso, ti suggeriamo di aprire un nuovo ticket di supporto. Ti consigliamo vivamente di controllare i problemi noti, verificare la versione della correzione permanente e confermare che hai installato le ultime versioni di temi e plugin.
Problem: You are experiencing issues with WPML interfering with the Buddyboss plugin on the Groups page. Specifically, group links and the 'Create group' button do not function correctly when WPML is active. Solution: We recommend trying the following steps: 1. Install the WPML Sticky Links plugin, which you can download here: WPML Sticky Links. 2. Add the following code to your theme's functions.php file:
This code aims to prevent WPML from processing URLs that match the group pages, potentially resolving the issue.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
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